Clocking in to the Dolce App

Accessing Dolce from Mobile / Tablet

1. Launch App

NOTE: If the device has not been setup for clock-in, see: https://support.dolceclock.com/help/setting-clock-in-devices

2. Login: click on username or type phone/email + password and Sign In

a. Quick-Pin: If your company is setup for Quick-Login, enter your PIN

3. From the Left Menu > Clock-In / Clock-Out

Clock-In

1. If you are scheduled for a shift, the app will show  expected Time / Location / Role.   Select Begin Shift

If you are clocking in for a DIFFERENT or UNSCHEDULED shift, select Unschedule, and choose Location / Role


b. If your company requires authorization for an early or unscheduled clock-in, a manager must approve before proceeding. 


Taking a Break

1. Use the Go On Break button


2. Ending Break: Select End Your Break

NOTE: If you are required to take a specified break length, the system will prevent ending the break early


Clock-Out (End Shift) 

1. Select End Shift

a. If your company requires your time punch to be Validated

  • Review Time Punch and Break
  • If correct, select My Time Punch is Correct
  • If incorrect, Type Correction Notes and Submit Correction
  • If you claim a labor violation, you may be prompted to have a manager sign-off

Clock-In from Computer 

From Computer: Go to your company's URL ie. [your company].dolceclock.com

Login and go to the Dashboard to access clock-in


Clock-In from Mobile App using Browser 

(solution for using older mobile device doesn't support current version of Dolce App)

1. From Mobile Web Browser, ie Safari or Chrome: Go to your company's URL ie. [your company].dolceclock.com

2. Scroll to the bottom of the screen, and click View Mobile Site

3. Add the App to the Home-screen, so that you are able to open the web-browser version by clicking on the App image in the future. 

Enable the clock-in device per normal: https://support.dolceclock.com/help/setting-clock-in-devices