Popular Articles

  1. Sending Messages / Alerts / Announcements

    Last Updated: 05/19/2023 in Admin / Manager Resources
    Desktop example: Press the Message Icon from the main toolbar as shown below: Open messaging options. Filter on Schedule / Roles / Employees, and check Email / Text / Dashboard options. Then click Send. When you open the employee drop-dow...

  2. Employee Essential Tour

    Last Updated: 09/30/2023 in Employee Resources Employee Essential Tour
    Welcome to SpotOn Teamwork's Scheduling and Timekeeping Application! Please take a few minutes to complete the Employee Tour Find Your Company & Login Mobile Setup Profile, Email, & Text Setup View Schedules Availabil...

  3. Troubleshooting Tips Imbalance with POS

    Last Updated: 12/24/2023 in Tip Calculator / Tip Settings Using the Tip Calculator
    If Bundle Totals do not match the POS Totals, review the following troubleshooting tips: Check for Unsaved Bundles An Unsaved Bundle is indicated by RED TRIANGLES (see below).  1. Resolve: Either Save bundles individually, or   SAV...

  4.  Availability & Time Off Requests

    Last Updated: 05/19/2023 in Employee Resources Employee Essential Tour
    TOUR ...

  5.  Profile, Email, & Text Setup

    Last Updated: 05/19/2023 in Employee Resources Employee Essential Tour
    TOUR Access Profile Settings in  Mobile App:  (email, text, and password settings) as shown below. Press here for the menu: Use the Profile / Alerts Settings menu option: To receive e-mail or text ale...

  6.  View Your Schedules

    Last Updated: 11/06/2023 in Employee Resources Employee Essential Tour
    TOUR ...

  7.  Shift Swaps, Offers, and Requests

    Last Updated: 05/19/2023 in Employee Resources Employee Essential Tour
    TOUR Shift Swaps, Offers & Requests are Easy! ...

  8. Review Hours Worked

    Last Updated: 09/30/2023 in Employee Resources Employee Essential Tour
    TOUR Review Hours Worked Desktop example: Go to Dashboard from the main toolbar > Scroll to My Clock-Ins & Tips. View all punches, break times, manager approval, and comments for each punch in Clock-In/Out  section. ...

  9. Mobile Setup

    Last Updated: 12/24/2023 in Employee Resources Employee Essential Tour
    TOUR Follow the links below to download the SpotOn Teamwork mobile app: DOWNLOAD IOS App from the Apple App Store .    Download Teamwork Software Android App from Google Play     Or search for...

  10. Invite Employees

    Last Updated: 10/03/2023 in Teamwork University : The Essentials Part 1: Before Scheduling Employee Configuration
    When you INVITE employees to activate their Teamwork accounts, they will immediately receive an INVITE email or INVITE text message that welcomes them into the system and guides them through a brief training tour. To invite an employee, from the ...