Updated Articles

  1. Teamwork Quick Overview

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  2. Proving Payroll Setup with Integrated Partners

    Best Practices for Confirming Payroll Setup Before testing in Teamwork Before testing sending pay-data from Teamwork to the payroll provider, prepare a TEST CASE directly into the payroll provider, manually, for at least a single employee.  Inc...
  3. Employee Direct Tips Share to a Pool

    Using the feature described below, employees will be able to affirm or customize tips allocations to Tips Pools .   (Employee self-directed tip-out to individual employees is discussed here: https://support.dolceclock.com/help/employee-directed-...
  4. Activating Employee Account using Email Activation First

    Administrator  enter both Phone and Email and INVITE employee Employee : Activate account from Email Create Password, enter phone, and Activate Your Account From MOBILE, Press the LINK (no need to enter code) Employee will be...
  5. Integrating Paychex to Teamwork

    Initiate Integration  In Teamwork, navigate to General Settings from the Gearwheel Menu >> scroll to Default Payroll Settings >> change the Payroll Export Type to "Paychex API". Be sure to click  at the bottom. Then navigate to "Payroll Map...
  6. Two-Way Messaging in SpotOn Teamwork

    Overview Two-Way Messaging is a built-in communication feature in SpotOn Teamwork that allows managers, supervisors, and staff to send direct messages to each other without leaving the app. Whether you need to coordinate a last-minute shift chang...
  7. Company Logo & Name

    To change your company name and logo in Teamwork, please follow the steps below. Go to General Settings from the Gear Wheel  in the top right. Under Company Information , use the Company Name to change your Teamwork Account name and Up...
  8. Equalized Tip Options

    Equalized tip settings allow you to distribute pooled tips equally among team members, regardless of the hours each person worked during their shift. What Are Equalized Tips? By default, tip pools divide tips based on hours worked—someone who wo...
  9. Managing Employee Time-Off & Availability Requests (Mobile)

    Managing Employee Time-Off & Availability Requests (Mobile) Managers can now review, approve, and decline employee requests directly from the mobile app. This makes responding to availability and time-off changes faster and easier—no desktop requir...
  10. Find Your Company | Logging In

    TOUR Desktop example: 1. Log into any browser with a URL (internet address) provided by your employer.   Example:  company.dolceclock.com OR , if you do not know your company's URL, go to: dolcesoftware.com  and press: Logi...