Payroll Finalization

Prior to Approving Payroll, a manager should verify the following: All Time Punches are Approved. For Editing Punches, see: https://support.dolceclock.com/help/edit-time-punches For Approving Punches, see: https://support.dolceclock.com/help/...

Gearwheel Menu > Payroll Settings > Assign Managers.... Check the name(s) of any manager(s) who you intend to approve that a location's labor data is ready for payroll. Ie time-punches, tips, wages, etc.  Manager approval is per schedule N...

This error occurs when Teamwork does not have enough information to place a time punch into a schedule. This can situation results when either of the following occur:  A time punch from the POS did not contain a role An employee is not assigne...

You can exclude employee from payroll using one of the following methods. From Employee's Salary / Wage Tab, Check "Exclude from Payroll Export" NOTE: Where multiple locations or pay-groups exist, employee can be excluded from ALL pay-roups, or ...

Wages can be added or edited directly from the Payroll Report When payroll is run, a warning is shown for missing wages. Scrolling into the payroll report, missing wages are highlighted and the COMMENT off to the right specifies the role th...

During the Payroll Period Edit and Approve time punches, ideally on a daily basis. Editing & Adding Punches: https://support.dolceclock.com/help/edit-time-punches Approving Punches: https://support.dolceclock.com/help/approving-time-punches ...

To aggregate hours across Payroll Groups, go to General Settings > Payroll Settings, and check the following option, and Save Payroll Settings. In the following example, Torres, Alma works two locations in two payroll groups. With the overtime c...

Enabling Retention Bonuses Gearwheel Menu > General Settings Expand Schedule Settings as shown below,  by clicking the "+" as shown below.  Under the PTO Other Earnings Checklist , check the Bon us option Repeat for all schedules where...

Reports > PTO / Other Earnings Filter on intended payroll group, and press Show Report Initiate activity from an employee's Primary or intended department for Other Earnings use (i.e. Commission, Bonus, PTO etc.).  Use the USE or ...

This error arises in certain situations, namely when an employee clocks into the POS system either without a Role, or with a Role not setup in Teamwork. Without Role data, Teamwork can lack the information necessary to place the punch in the proper ...

Prior to Approving Payroll, a manager should verify the following: All Time Punches are Approved. For Editing Punches, see: https://support.dolceclock.com/help/edit-time-punches For Approving Punches, see: https://support.dolceclock.com/help/...

When a schedule is missing from a pay-group, or needs to be added to a pay-group (as shown below), take the following steps to add.  From the Gearwheel Menu > General Settings Scroll to Pay Groups Add the Schedule to the intended Group ...

When utilizing Teamwork in tandem with a payroll integration, it is essential to map roles / departments and earnings codes with your payroll provider. This task ensures that our data points are landing in the correct columns, with the correct repor...

When you are finalizing payroll, you may encounter this warning: It is easily resolved. Click on "Show First Missing Employee," and you will be delivered to your new hire. Click the "Resolve" button to the top left of their payroll line items. ...

To LOCK Payroll Run Payroll by Pressing SHOW REPORT of Export as CSV Press Lock Payroll After locking, employee time data and tips will no longer be editable If you need to UNLOCK Payroll, simply repeat the running of the payroll repo...