Updated Articles

  1. SpotOn Teamwork Gusto Payroll Resources

    SpotOn Teamwork <> Gusto Payroll Resources We are glad to assist you in the transition to SpotOn Teamwork’s integration with Gusto payroll. On July 1, Gusto will be updating their API, causing the direct integration between SpotOn Resta...
  2. Authenticating With Gusto

    From the Gearwheel Menu, go to  Payroll Mapping Scroll to Gusto Payroll  at the bottom of the page Press Connect Teamwork to an Existing Gusto Account . Follow the prompt to login to Gusto, and upon completion, you'll see a...
  3. Mapping Employees

    In Payroll Mapping, click the below payroll sync account to access the employee mapping module. The green section to the right are the proposed matches. Verify that the employee records from Gusto are matched properly with their counterpart i...
  4. Logging into Teamwork

    Log into any browser (Google Chrome preferred) with the custom URL provided by your Teamwork specialist.  Example:  company.dolceclock.com OR , if you do not know your company's URL, go to:  https://www.dolceclock.com/sign...
  5. Gusto Payroll - Adding an Admin User

    From the side menu click Settings > next click the Permissions Tab When the Permission tab opens, click View Admins From the Admins page, people and permissions can be added. NOTE: Only the Primary Admin on the Gusto Account can manag...
  6. Employee Satisfaction Survey

    Employee Satisfaction Survey On Teamwork, our satisfaction survey functions like a custom prompt that is presented to employees upon clock-out. This functionality is only available to users with Integrated clock-in stations, or clocking in and ou...
  7. Teamwork Onboarding Timeline

    Onboarding Timeline The below timeline is the preferred onboarding schedule to ensure implementation goes smoothly. It articulates the necessary meetings, checkpoints, and deliverables to make your success a certainty. Please let your implement...
  8. Resolving Tipped-Wage Payroll Warning

    If Tipped Wage Rules have been established, then Tipped Wages must be properly configured. If a Payroll Warning asks you to Resolve / Add Rule to a Tipped Wage, take the following steps. Re-enter the wage (dating to start of pay period), and be ...
  9. Updating Payment

    Go to Gearwheel Menu > Payments / Billing Delete an existing payment method using the " X " as shown below To Add a new payment method, use the Add button shown below  You will have the possibility to setup payment...
  10. Setting a Mobile Device for Employee Clock In

    Designate a Mobile Device (i.e. phone, ipad or other tablet) Download Teamwork App Find your company using your personal email address that is associated with your Teamwork profile Log-In to the App Press Clock-In / Clock-Out from the Me...