Updated Articles

  1. ADP Purchasing the Run Connector

    Purchasing the ADP Run® Connector Two important notes before you begin: If multiple Run accounts are being synced, please refer to the article for Preparing Multi-Unit ADP Run Accounts for ADP App Marketplace and complete those steps BEFORE t...
  2. Employee Direct Tips Share to a Pool

    Using the feature described below, employees will be able to affirm or customize tips allocations to Tips Pools .   (Employee self-directed tip-out to individual employees is discussed here: https://support.dolceclock.com/help/employee-directed-...
  3. FTP/SFTP Labor File Transfer to External Server

    Initiate FTP file out of Teamwork  Teamwork allows you to transfer labor files via FTP or SFTP to a designated external server. The files follow one of five standard formats and are not intended to replace a payroll export file. Tip data canno...
  4. Integrated Clock In for Spoton RPOS - Turning On or Off

    Turning On Integrated Clock-In pushes the shift in Teamwork into the POS, prompting an employee to clock-in to the correct time and role, and allows for schedule enforcement to be engaged. See:  https://support.dolceclock.com/help/spoton-integrat...
  5. Assigning Managers to Approve Payroll

    Gearwheel Menu > Payroll Settings > Assign Managers.... Check the name(s) of any manager(s) who you intend to approve that a location's labor data is ready for payroll. Ie time-punches, tips, wages, etc.  Manager approval is per schedule N...
  6. Clock-In to Teamwork App on Mobile Phone

    Enable Phone for Clock-In (Requires Permission from a System Administrator). See:  https://support.dolceclock.com/help/setting-a-mobile-device-for-employee-clock-in Launch SpotOn Teamwork Classic App From the Left Menu > Clock-In / Clock-Out ...
  7. Clocking Into SpotOn Teamwork Using Quick Pin

    Launch SpotOn Teamwork Classic App NOTE: If the device has not been setup for clock-in, see: https://support.dolceclock.com/help/setting-clock-in-devices Type In 4 or 6 digit PIN (provided by employer) From the Left Menu > Clock-In / Clock...
  8. Manage Employee Permission Settings

    Teamwork provides robust possibilities to assign specific permission levels, by schedule. From the main Toolbar click Employees.  Press Edit  Employee, and select the Permissions  Tab From the dropdown menus, choose a Permission Level...
  9. Manage Employee Role Settings

    From the Menu Bar, go to Employees .  Either search for the employee using the search bar in the top right of this page or click on their name from the displayed list of employees. Select the Schedules / Roles  tab within the employee's prof...
  10. Paid Breaks Setup

    Adding paid break options involves engaging Custom Breaks in general settings, and configuring roles that can use the custom break types. Gearwheel Menu > General Settings > Scroll to Other Settings Check the the following option, SAVE, and logi...