Updated Articles

  1. Clock-In to Teamwork App on Mobile Phone

    Enable Phone for Clock-In (Requires Permission from a System Administrator). See:  https://support.dolceclock.com/help/setting-a-mobile-device-for-employee-clock-in Launch SpotOn Teamwork Classic App From the Left Menu > Clock-In / Clock-Out ...
  2. Clocking Into SpotOn Teamwork Using Quick Pin

    Launch SpotOn Teamwork Classic App NOTE: If the device has not been setup for clock-in, see: https://support.dolceclock.com/help/setting-clock-in-devices Type In 4 or 6 digit PIN (provided by employer) From the Left Menu > Clock-In / Clock...
  3. Manage Employee Permission Settings

    Teamwork provides robust possibilities to assign specific permission levels, by schedule. From the main Toolbar click Employees.  Press Edit  Employee, and select the Permissions  Tab From the dropdown menus, choose a Permission Level...
  4. Manage Employee Role Settings

    From the Menu Bar, go to Employees .  Either search for the employee using the search bar in the top right of this page or click on their name from the displayed list of employees. Select the Schedules / Roles  tab within the employee's prof...
  5. Paid Breaks Setup

    Adding paid break options involves engaging Custom Breaks in general settings, and configuring roles that can use the custom break types. Gearwheel Menu > General Settings > Scroll to Other Settings Check the the following option, SAVE, and logi...
  6. Overtime Premium - Understanding Overtime Analytics

    Teamwork shows employers the cost of using an Overtime Hour vs a Regular Hour as a distinguished metric from using more or fewer total hours than expected.  See below: the business used 18 hours of overtime, with a payroll cost of $195.00. The c...
  7. Exclude Employee from Payroll Export

    You can exclude employee from payroll using one of the following methods. From Employee's Salary / Wage Tab, Check "Exclude from Payroll Export" NOTE: Where multiple locations or pay-groups exist, employee can be excluded from ALL pay-roups, or ...
  8. Goal Wage Overview

    Teamwork offers the ability to setup Goal wages for employees. If an employee's combined wages and tips for a given role do not achieve the goal, then supplemental pay is calculated to augment wages to the intended goal. The supplement can be set...
  9. Toast Delivery Services (Doordash) Update

    Update Tip Distribution from Doordash Entity to TDS Driver Entity Toast POS   recently updated the way that Doordash delivery driver tips are reported. Delivery by Doordash tips (or simply Doordash) tips will now appear in Teamwork in red a...
  10. Everything In It's Place

    Mise En Place We at Teamwork want to make sure you have everything dialed in before you begin scheduling. You're welcome to cut right to the chase with our Scheduling Overview , but we want to empower you to make any adjustments to employees, ...