Look for Tips that don't have a Rule or Template
In the following example, we're looking for $20.00
Press the AUDIT button, to view all tips from the POS
In this example, we see General Manager tips, which may not have a rule set.
To resolve, here are some possible solutions:
1. Add a rule for General Manager in existing or new tips templates.
2. E-mail the issue and goal to firstname.lastname@example.org
3. If this event is atypical and you just need a one-off solution, add the missing amount manually to an existing tips bundle and save (see below).