Audit / Amount Off Tool

Look for Tips that don't have a Rule or Template

In the following example, we're looking for $20.00

Press the AUDIT button, to view all tips from the POS

In this example, we see General Manager tips, which may not have a rule set. 

To resolve, here are some possible solutions:

1. Add a rule for General Manager in existing or new tips templates.
2. E-mail the issue and goal to support@dolcesoftware.com
3. If this event is atypical and you just need a one-off solution, add the missing amount manually to an existing tips bundle and save (see below). 


NOTE: When overriding the current tip amount of $234, you must add the missing amount to it. $234 + $20 = $254