Managing Employee Time-Off & Availability Requests (Mobile)

Managers can now review, approve, and decline employee requests directly from the mobile app. This makes responding to availability and time-off changes faster and easier—no desktop required.

Accessing Requests

1. Open the Teamwork app.

2. Tap Time Off & Availability.

3. Tap Requests.
   
   
   
   
   
   
   
   

4. Managers will see all employee requests for the locations they manage.
   Employees only see their own requests.

5. Requests are grouped into:

   • Upcoming (anything dated today or later)

   • Past (anything dated before today)

Types of Requests

The mobile experience supports both request types:

Unavailability Requests

Recurring weekly availability preferences.
Example: “Unavailable every Monday from 2pm to 8pm starting Nov 24.”

Time-Off Requests

One-time exceptions to normal availability.
Example: “I need Dec 8–10 off” or “I need 2pm–5pm off on Friday.”

Reviewing a Request

1. Tap any request from the list.

2. You’ll see the employee’s details, dates, times, and comments (if provided).

3. Tap Manage Approval to take action.

Available Manager Actions

When managing a request, you’ll see the following options:

• In Review – Marks the request as pending. (Rarely used but available.)

• Approve – Confirms the request.

• Deny – Declines the request. Optionally add a note.

• Cancel – Cancels an already-approved request (when needed).

After selecting an action, tap Save Changes.

You’ll be returned to the request list once the update is submitted.

Editing Existing Requests

Managers can re-open any past decision and make changes as long as the start date isn't in the past.

For example:

• Switch a denied request to approved

• Update a pending request

• Add or revise manager comments

Just tap the request → Manage Approval → choose a new status → Save Changes.

**Please note you can only edit an Upcoming request and any Past requests are memorialized.

What Managers See

From the main grid, managers will see:

• Their own availability and time-off (just like employees)

• All incoming employee requests in "Requests"

• Real-time statuses reflecting any approvals, denials, or changes

Current Limitations

Filtering options are intentionally simple for now.
At this time, managers cannot filter by:

• Only their own requests

• Specific locations

• Specific employees

More granular filtering is planned for a future update.

Related: How Employees Submit Requests

Employees can:

• Set preferred minimum/maximum weekly hours

• Block off unavailable days or time blocks

• Submit one-time time-off requests

• Add optional comments for their manager

Once submitted, managers are notified via app or email and can approve or deny the request. Employees are alerted when a decision is made.

Need Help?

If you have questions or feedback, we’re here to help. 
Reach out to Support anytime as we continue improving the mobile management experience at support@spoton.com