New Articles

  1. Setting Staff Coverage

    Created on: 06/06/2021
    To set Staffing Pars or Coverage Requirements, from any schedule, press Show Requirements Use the +Roles dropdown to add coverage requirements. Click a role 1x for the number of employees required. i.e. if you need 2 Bartenders, click Barte...

  2. Retention Bonus Setup and Use

    Created on: 05/20/2021
    Enabling Retention Bonuses Gearwheel Menu > General Settings Expand Schedule Settings as shown below,  by clicking the "+" as shown below.  Under the PTO Other Earnings Checklist , check the Bon us option Repeat ...

  3. Remove Salary Hours from Analytics

    Created on: 04/28/2021
    Gearwheel Menu > Analytics To remove Salary HOURS from Projected vs Actual Hours, engage the "Remove Salary Hours" setting shown below. Complete by Save All Changes ...

  4. Employee View of Tips Bundles

    Created on: 03/22/2021
    From Desktop Go to Dashboard from the top toolbar Scroll to Tips to view summary data To see tips bundle details, click on a Tips Date as shown below  You are able to click on BOLD tips bundles where you have activity Tips...

  5. Employee time punch from POS not populating

    Created on: 02/18/2021
    In the event that time sync with a POS has been established, but there is an employee whose punches are not populating, it could the caused by a duplicate record.  In the following example, Michael Lawson has time punches not showing in Dolce ...

  6. Enforce Multi-Day Limit on Shifts

    Created on: 02/07/2021
    Set set a restriction on maximum allowed consecutive days, go to the Gearwheel Menu from the top tool bar. In the Other Settings section,  enter your Max Days Allowed as follows, and save your settings In the preceding example, an emplo...

  7. Developing Custom Training Resources

    Created on: 01/24/2021
    Details coming. Check back soon!

  8. Customizing Your Dashboard

    Created on: 01/22/2021
    From the top toolbar, go to Dashboard Dashboard components may be customized Drag any section to order the page Hide any section that is not necessary (can later be retrieved from the bottom of the dashboard) Populate any segment by selecting s...

  9. Viewing Future Schedules

    Created on: 01/22/2021
    From the main toolbar, go to Schedules Select the Date , and select which schedules you'd like to view, as shown below. Use the By Employee schedule type (blue By Employee button seen below) as your primary view. ...

  10. Clocking Into Dolce Using Quick Pin

    Created on: 01/05/2021 in Employees
    Launch Dolce App NOTE: If the device has not been setup for clock-in, see: https://support.dolceclock.com/help/setting-clock-in-devices Type In 4 or 6 digit PIN (provided by employer) From the Left Menu > Clock-In / Clock-Out Clock...