New Articles

  1. Make Employee Profile Data Private Globally

    Gearwheel Menu > General Settings ,Scroll to Other Settings and check Set Profiles to Private Press Save All Changes ...
  2. Setting Employee Profile Data to Private (Individually)

    Click on Profile from Desktop or Mobile Check Keep My Profile Private Save by clicking Update Account To set ALL EMPLOYEES to PRIVATE with a global setting, see:  https://support.dolceclock.com/help/make-employee-profile-data...
  3. Setting Breaks Less Than a Set Time to be Paid Breaks

    Gearwheel Menu > General Settings > Payroll Settings Enter a " Less than " value as shown below, and Save Payroll Options When reviewing time punches in the Daily Summary view, the " $ " symbol indicates that the b...
  4. Tips Troubleshoot Imbalance with POS

    Unsaved Bundles, indicated by RED TRIANGLES (see below).  1. Resolve: Either Save bundles individually, or   SAVE ALL as shown below Tips being missed by existing Templates In the following example, we're looking for $8 ...
  5. Inputing signed waivers for California discretionary breaks

    To turn on the company SETTING to allow for individual waivers:  Gearwheel Menu > General Settings > Payroll Setting In the Payroll Group that applies to California, select "Look at Employee Profile Settings" as shown below, ...
  6. Payroll Error Punch Exists in Newly Imported

    This error arises in certain situations, namely when an employee clocks into the POS system either without a Role, or with a Role not setup in Dolce. Without Role data, Dolce can lack the information necessary to place the punch in the proper schedu...
  7. Printing Schedules

    Press the Adobe icon to create a printable PDF Choose either the icon for a single schedule or multiple locations' schedules Choose your sort settings - they will carry over into the print view When prompted, choose for Employees or for ...
  8. Applying Other Earnings

    Reports > PTO / Other Earnings Filter on intended payroll group, and press Show Report Initiate activity from an employee's Primary or intended department for Other Earnings use (i.e. Commission, Bonus, PTO etc.).  Use th...
  9. Creating Roles

    From the Gearwheel Menu > Roles / Headings Settings 1. Press Create a Role 2. A blank role will appear as shown. Type the name of the new role. Point of Sale NOTE : If POS  is synced with role parity, the role should be added to t...
  10. Aggregate Overtime Across Locations and Business Entities

    To aggregate hours across Payroll Groups, go to General Settings > Payroll Settings, and check the following option, and Save Payroll Settings. In the following example, Torres, Alma works two locations in two payroll groups. With the overtim...