Popular Articles

  1. Paid Breaks Setup

    Adding paid break options involves engaging Custom Breaks in general settings, and configuring roles that can use the custom break types. Gearwheel Menu > General Settings > Scroll to Other Settings Check the the following option, SAVE, and logi...
  2. Clock-In to Teamwork App on Mobile Phone

    Enable Phone for Clock-In (Requires Permission from a System Administrator). See:  https://support.dolceclock.com/help/setting-a-mobile-device-for-employee-clock-in Launch SpotOn Teamwork Classic App From the Left Menu > Clock-In / Clock-Out ...
  3. Overtime Premium - Understanding Overtime Analytics

    Teamwork shows employers the cost of using an Overtime Hour vs a Regular Hour as a distinguished metric from using more or fewer total hours than expected.  See below: the business used 18 hours of overtime, with a payroll cost of $195.00. The c...
  4. Toast Delivery Services (Doordash) Update

    Update Tip Distribution from Doordash Entity to TDS Driver Entity Toast POS   recently updated the way that Doordash delivery driver tips are reported. Delivery by Doordash tips (or simply Doordash) tips will now appear in Teamwork in red a...
  5. Wage Management Best Practices | Gusto

    Teamwork Gusto Wage Management Hourly Employees When exporting payroll from Teamwork, it's important to note that the Teamwork wage will override what is in Gusto. In that sense, Teamwork becomes the source of truth for what your employees w...
  6. Quickbooks Using Excel to Prepare QIF File to Import Pay Data

    Disclaimer: Teamwork does not have a direct integration with Quickbooks, and does not have the technical ability to provide formal guidance on Quickbooks setup, or moving pay data into Quickbooks.  Teamwork is happy to support users with custom...
  7. FTP/SFTP Labor File Transfer to External Server

    Initiate FTP file out of Teamwork  Teamwork allows you to transfer labor files via FTP or SFTP to a designated external server. The files follow one of five standard formats and are not intended to replace a payroll export file. Tip data canno...
  8. Activating Employee Account using Email Activation First

    Administrator  enter both Phone and Email and INVITE employee Employee : Activate account from Email Create Password, enter phone, and Activate Your Account From MOBILE, Press the LINK (no need to enter code) Employee will be...
  9. Proving Payroll Setup with Integrated Partners

    Best Practices for Confirming Payroll Setup Before testing in Teamwork Before testing sending pay-data from Teamwork to the payroll provider, prepare a TEST CASE directly into the payroll provider, manually, for at least a single employee.  Inclu...
  10. DayCheck by SpotOn (Coming Soon)

    DayCheck is SpotOn's new Earned Wage Access (EWA) solution that gives employees access to their money sooner. The goal of DayCheck is to help with employee's financial security and our client's hiring and retention by offering a flexible way fo...