Popular Articles

  1. Employee Satisfaction Survey

    Employee Satisfaction Survey On Teamwork, our satisfaction survey functions like a custom prompt that is presented to employees upon clock-out. This functionality is only available to users with Integrated clock-in stations, or clocking in and ou...
  2. Customizing Late, No Show, Termination Reasons

    Customizing Late, No Show, Termination Reasons In Teamwork you can create custom reasons for when an employee is late, no shows a shift, or is terminated. There are stock reasons that come standard in every account, but there may be scenarios where...
  3.  Mapping Employees

    In Payroll Mapping, click the below payroll sync account to access the employee mapping module. The green section to the right are the proposed matches. Verify that the employee records from Gusto are matched properly with their counterpart...
  4. Adding ADP Wisely Integration to Teamwork

    To Connect Wisely to Teamwork, please take the following actions: 1. Create a Wisely Account with ADP / Wisely.  2. Wisely needs to generate API credentials for partner integrations, and then  provide Teamwork with the following document. (Please ...
  5. Employee List Bulk Actions

    This article will contain instructional guides on essential bulk functions in Teamwork! Moving employees from one schedule to another en masse Assigning / un-assigning roles from employees en masse Working Location Quick-Add / Remove Fro...
  6. Employee time punch from POS not populating

    In the event that time sync with a POS has been established, but there is an employee whose punches are not populating, it could the caused by a duplicate record.  In the following example, Michael Lawson has time punches not showing in Teamwork at...
  7.  Authenticating With Gusto

    The process to link your Teamwork account with your Gusto account is completed in two steps. We will  Authenticate Simply put, this step just means logging in to your Gusto account from Teamwork, and allowing the two systems to speak to one a...
  8.  Mapping Earning Codes

    When utilizing Teamwork to export paydata to Gusto, it is essential to map the Teamwork earning type to the earnings codes in Gusto that you'd like that data to be associated with. This task ensures that our data points are landing in the corre...
  9. Toast Delivery Services (Doordash) Update

    Update Tip Distribution from Doordash Entity to TDS Driver Entity Toast POS   recently updated the way that Doordash delivery driver tips are reported. Delivery by Doordash tips (or simply Doordash) tips will now appear in Teamwork in red a...
  10. Overtime Premium - Understanding Overtime Analytics

    Teamwork shows employers the cost of using an Overtime Hour vs a Regular Hour as a distinguished metric from using more or fewer total hours than expected.  See below: the business used 18 hours of overtime, with a payroll cost of $195.00. The c...