New Articles

  1. Printing Schedules

    Press the PRINT icon to create a printable PDF Choose either the icon for a single schedule or multiple locations' schedules Choose your sort settings - they will carry over into the print view When prompted, choose for Employees or for Mana...
  2. Applying Other Earnings

    Reports > PTO / Other Earnings Filter on intended payroll group, and press Show Report Initiate activity from an employee's Primary or intended department for Other Earnings use (i.e. Commission, Bonus, PTO etc.).  Use the USE or ...
  3. Aggregate Overtime Across Locations and Business Entities

    To aggregate hours across Payroll Groups, go to General Settings > Payroll Settings, and check the following option, and Save Payroll Settings. In the following example, Torres, Alma works two locations in two payroll groups. With the overtime c...
  4. Publish Schedules

    Check the Publish checkbox to publish an individual schedule, or use the Global Publish to publish multiple schedules simultaneously, as shown below. Notes: After a schedule has been published, changes to the schedule are tracked. Employees ...
  5. MOD Manager On Duty Designation

    Teamwork can make a Manager On Duty (MOD) designation based on Role From the Gearwheel, go to Role Settings Click the Gearwheel associated with a Role Check the Mgr on Duty checkbox.  Employee's working this role will carry MOD st...
  6. Admin Alerts

    Teamwork has robust alerting.  Administrators (managers with any level of permission) can define how system alerts are delivered, ie. by email, text, push notification, or dashboard.  Because our system has the potential to send you a lot of inform...
  7. Payroll Preparation Best Practices

    During the Payroll Period Edit and Approve time punches, ideally on a daily basis. Editing & Adding Punches: https://support.dolceclock.com/help/edit-time-punches Approving Punches: https://support.dolceclock.com/help/approving-time-punches ...
  8. Viewing Hourly Labor Analytics

    From Mobile, press Hourly Sales & Labor From the Desktop, in the Schedule view, press $ Hrly View Hourly Sales and Labor From Reports Notes: Sales are based on closed checks Timing is based on ticket open time.  ...
  9. Syncing SpotOn Teamwork Events with Google Calendar

    From the Schedule page,  the " + " below any date, and choose New Event From the Events window that opens, Authenticate Goole Calendar and make calendar selections from the dropdown list.  ...
  10. Logbook Troubleshooting Email Non Receipt

    1. Verifying Email Addresses  Potential recipients must have verified their email address, or re-verified it it the address changes. From an employee's profile page, they can press "Email Me the Key" to create a verification email. From the ...