New Articles

  1. Setting Breaks Less Than a Set Time to be Paid Breaks

    Gearwheel Menu > General Settings > Payroll Settings Enter a " Less than " value as shown below, and Save Payroll Options When reviewing time punches in the Daily Summary view, the " $ " symbol indicates that the break is set to Paid.  See...
  2. Troubleshooting Tips Imbalance with POS

    If Bundle Totals do not match the POS Totals, review the following troubleshooting tips: Check for Unsaved Bundles An Unsaved Bundle is indicated by RED TRIANGLES (see below).  1. Resolve: Either Save bundles individually, or   SAVE ALL as ...
  3. Inputing signed waivers for California discretionary breaks

    To turn on the company SETTING to allow for individual waivers:  Gearwheel Menu > General Settings > Payroll Setting In the Payroll Group that applies to California, select "Look at Employee Profile Settings" as shown below, and then press Save ...
  4. Payroll Error Punch Exists in Newly Imported

    This error arises in certain situations, namely when an employee clocks into the POS system either without a Role, or with a Role not setup in Teamwork. Without Role data, Teamwork can lack the information necessary to place the punch in the proper ...
  5. Printing Schedules

    Press the PRINT icon to create a printable PDF Choose either the icon for a single schedule or multiple locations' schedules Choose your sort settings - they will carry over into the print view When prompted, choose for Employees or for Mana...
  6. Applying Other Earnings

    Reports > PTO / Other Earnings Filter on intended payroll group, and press Show Report Initiate activity from an employee's Primary or intended department for Other Earnings use (i.e. Commission, Bonus, PTO etc.).  Use the USE or ...
  7. Aggregate Overtime Across Locations and Business Entities

    To aggregate hours across Payroll Groups, go to General Settings > Payroll Settings, and check the following option, and Save Payroll Settings. In the following example, Torres, Alma works two locations in two payroll groups. With the overtime c...
  8. Publish Schedules

    Check the Publish checkbox to publish an individual schedule, or use the Global Publish to publish multiple schedules simultaneously, as shown below. Notes: After a schedule has been published, changes to the schedule are tracked. Employees ...
  9. MOD Manager On Duty Designation

    Teamwork can make a Manager On Duty (MOD) designation based on Role From the Gearwheel, go to Role Settings Click the Gearwheel associated with a Role Check the Mgr on Duty checkbox.  Employee's working this role will carry MOD st...
  10. Admin Alerts

    Teamwork has robust alerting.  Administrators (managers with any level of permission) can define how system alerts are delivered, ie. by email, text, push notification, or dashboard.  Because our system has the potential to send you a lot of inform...