New Articles

  1. Android Teamwork Mobile App QR Code

    Download the SpotOn Teamwork Android App from Google Play    ...
  2. IOS Teamwork Mobile App QR Code

    DOWNLOAD IOS App from the Apple App Store .    ...
  3. Running Tip Templates

    Here is a step-by-step guide for running tip templates in a complex environment! Clock-ins should be approved before running tips.  Please refer to the video for Time Punch Approval if you need a refresher!  Select No Tips Run after turning...
  4. Lock or Unlock Payroll from Further Edits

    To LOCK Payroll Run Payroll by Pressing SHOW REPORT of Export as CSV Press Lock Payroll After locking, employee time data and tips will no longer be editable If you need to UNLOCK Payroll, simply repeat the running of the payroll repo...
  5. Adding Wages from the Payroll Report

    Wages can be added or edited directly from the Payroll Report When payroll is run, a warning is shown for missing wages. Scrolling into the payroll report, missing wages are highlighted and the COMMENT off to the right specifies the role th...
  6. Resync Employees with POS

    Thanks to Teamwork's comprehensive integrations, in most circumstances, your employees are added to our system automatically. You have the opportunity to sync employees into Teamwork from  one of our payroll integrations, or from your Point of Sale....
  7. Delete and Re-Add Clock-In Device

    When clock-in station is missing certain schedules at a location (i.e. "Our Bussers can't clock-in"), timekeeping should be deleted and re-added using the following steps: NOTE: This action must be taken by a full admin, or a a manager who has man...
  8. Resync Punches with POS

    When you source time data from the POS, same day edits to time punches will automatically flow into Teamwork. We keep a live sync for 24 hours by default. If you make time punch edits in the POS outside of the live sync window with Teamwork, you can...
  9. Adding Personal Photo or Avatar

    Avatars can be added from Profile settings, on Desktop or Mobile. Click Avatar choice, or upload photo as shown, and press Update Account .  NOTE: If photo upload is not visible, and ADMIN may need to engage the option in General Settings >...
  10. Share Files Feature

    Teamwork's Share Files feature is a great way to share training documents, menus, and other internal documents with your employees based on role. 1. Start by navigating to the file share feature by going to the top toolbar > Share Files 2. Sele...