New Articles

  1. Employee Scorecard Setup

    From the Gearwheel Menu go to   Late / No-Show / Term / Scorecards From here you can click, "Create a No-Show Reason," title the reason, activate and inactivate a reason, and assign points to different reasons.  These options will be...
  2. Audit / Amount Off Tool

    Look for Tips that don't have a Rule or Template In the following example, we're looking for $20.00 Press the  AUDIT button, to view all tips from the POS In this example, we see General Manager tips, which may not have a rule set.  To ...
  3. Time Off Request and Approval

    The following describes employee time off, irrespective of the use of PTO, which is a separate module in Teamwork. Manager Adding of Time Off (on behalf of an employee) From The Employee Page select the Calendar OR, From the Schedule click the...
  4. Tip-Out Exceeds Tips Warning

    If the employee tips out exceed the tip  rules you will see the following warning and the following options exist: Tip-Out Exceeds Tips OVERTIP Warning: See the following symbol. Click on this bundle to see more detail In this case, ther...
  5. Find Your Company | Logging In

    TOUR Desktop example: 1. Log into any browser with a URL (internet address) provided by your employer.   Example:  company.dolceclock.com OR , if you do not know your company's URL, go to: dolcesoftware.com  and press: Login....
  6. Editing and Adding Time Punches

  7. Android Teamwork Mobile App QR Code

    Download the SpotOn Teamwork Android App from Google Play    ...
  8. IOS Teamwork Mobile App QR Code

    DOWNLOAD IOS App from the Apple App Store .    ...
  9. Running Tip Templates

    Here is a step-by-step guide for running tip templates in a complex environment! Clock-ins should be approved before running tips.  Please refer to the video for Time Punch Approval if you need a refresher!  Select No Tips Run after turning...
  10. Lock or Unlock Payroll from Further Edits

    To LOCK Payroll Run Payroll by Pressing SHOW REPORT of Export as CSV Press Lock Payroll After locking, employee time data and tips will no longer be editable If you need to UNLOCK Payroll, simply repeat the running of the payroll repo...