New Articles

  1. Releasing Unassigned or House Shifts for Pick Up

    From the BY EMPLOYEE schedule type, use the first row as a placeholder for any unassigned or house shifts.  To release shifts for pick-up, publish schedule, and select "Offer the Shift" as shown below. Upon request, managers will receive ...
  2. Add a Schedule to a Payroll Group

    When a schedule is missing from a pay-group, or needs to be added to a pay-group (as shown below), take the following steps to add.  From the Gearwheel Menu > General Settings Scroll to Pay Groups Add the Schedule to the intended Group ...
  3. Adding a Schedule to Clock-In Device

    To add a schedule to a clock-in device, it is necessary to delete and re-enable clock-in, per the steps outlined below. This action must be taken by a manager / admin who has permission to add clock-in devices for ALL LOCATIONS / SCHEDULES that ar...
  4. Calculating Semi-Monthly Overtime

    Step 1: Calculation of Overtime Overtime is considered over the course of a workweek. https://www.dol.gov/agencies/whd/overtime . In states where overtime may come from multiple measurements, ie 40 hour OT, 8 hour OT, 12 hour OT or 6-day+ consec...
  5. Correcting Punch Exists in Newly Imported

    This error occurs when Teamwork does not have enough information to place a time punch into a schedule. This can situation results when either of the following occur:  A time punch from the POS did not contain a role An employee is not assigne...
  6. Adding Employee Wisely ID in Teamwork

    During the Wisely integration process, you must assign cards to your employees within their Teamwork profile. In order to do so, navigate to the Employee roster from the top toolbar, and click on the intended employee. From their main profile...
  7. Spoton Integrated Clock-In Resolving Breaks

    To make breaks available as an option in Spoton, breaks must be made available, by Role.  Use the "Break Types Allowed" pulldown on the Job Position. Example below: ...
  8. Troubleshooting Time Punches Not Linked with Shifts

    Time Punches "link" or "couple" with their corresponding shifts when a time-punch has the same ROLE as the shift, and the same DAY-PART (ie morning vs evening) On certain occasions, a time punch will not "link" with a shift. Several examples are...
  9. Confirm Employees View Published Schedule

    Within Teamwork's schedule settings, you can require employees to confirm that they have seen a published schedule. First navigate to schedule settings. Next, check this box. Note there is an option to exclude employees without any shifts in ...
  10. Contractor Employee Setup and Use

    Teamwork provides functionality to handle Contractor / 1099 employees. This include functionality to exclude from overtime, as well as unique payroll reporting options specifically for contractors.  Step #1: Designate Contractor Status Navigate to...