New Articles

  1. Spoton Integrated Clock-In

    Clocking-In to SpotOn with Labor Integration Clock-In After PIN-In / or  pressing the POS Clock-In / Out / Break buttons, a 2nd screen will pop up with additional choices, ie schedule enforcement, compliance questions etc. (this can take 3 seco...
  2. Integrating Tripleseat with a Teamwork Schedule

    Teamwork now offers an integration with Tripleseat®, the leading restaurant event management software. You can associate your schedules in Teamwork with rooms from your Tripleseat® account for real-time event updates.  Navigate to schedule settin...
  3. COVID-19 Vaccination and Booster Tracking

    In Teamwork, you can track an employee's COVID-19 vaccination status. Navigate to their profile from the employee list.  From their main profile, scroll down until you see "Extended Contact Information for Payroll," and the applicable COVID stat...
  4. Releasing Unassigned or House Shifts for Pick Up

    From the BY EMPLOYEE schedule type, use the first row as a placeholder for any unassigned or house shifts.  To release shifts for pick-up, publish schedule, and select "Offer the Shift" as shown below. Upon request, managers will receive ...
  5. Add a Schedule to a Payroll Group

    When a schedule is missing from a pay-group, or needs to be added to a pay-group (as shown below), take the following steps to add.  From the Gearwheel Menu > General Settings Scroll to Pay Groups Add the Schedule to the intended Group ...
  6. Adding a Schedule to Clock-In Device

    To add a schedule to a clock-in device, it is necessary to delete and re-enable clock-in, per the steps outlined below. This action must be taken by a manager / admin who has permission to add clock-in devices for ALL LOCATIONS / SCHEDULES that ar...
  7. Calculating Semi-Monthly Overtime

    Step 1: Calculation of Overtime Overtime is considered over the course of a workweek. https://www.dol.gov/agencies/whd/overtime . In states where overtime may come from multiple measurements, ie 40 hour OT, 8 hour OT, 12 hour OT or 6-day+ consec...
  8. Correcting Punch Exists in Newly Imported

    This error occurs when Teamwork does not have enough information to place a time punch into a schedule. This can situation results when either of the following occur:  A time punch from the POS did not contain a role An employee is not assigne...
  9. Adding Employee Wisely ID in Teamwork

    During the Wisely integration process, you must assign cards to your employees within their Teamwork profile. In order to do so, navigate to the Employee roster from the top toolbar, and click on the intended employee. From their main profile...
  10. Spoton Integrated Clock-In Resolving Breaks

    To make breaks available as an option in Spoton, breaks must be made available, by Role.  Use the "Break Types Allowed" pulldown on the Job Position. Example below: ...