Popular Articles

  1. Sending Messages / Alerts / Announcements

    Desktop example: Press the Message Icon from the main toolbar as shown below: Open messaging options. Filter on Schedule / Roles / Employees, and check Email / Text / Dashboard options. Then click Send. When you open the employee drop-dow...
  2. Employee Essential Tour

    Welcome to SpotOn Teamwork's Scheduling and Timekeeping Application! Please take a few minutes to complete the Employee Tour Find Your Company & Login Mobile Setup Profile, Email, & Text Setup View Schedules Availability & Time O...
  3. Troubleshooting Tips Imbalance with POS

    If Bundle Totals do not match the POS Totals, review the following troubleshooting tips: Check for Unsaved Bundles An Unsaved Bundle is indicated by RED TRIANGLES (see below).  1. Resolve: Either Save bundles individually, or   SAVE ALL as ...
  4. Logging into Teamwork

    Log into any browser (Google Chrome preferred) with the custom URL provided by your Teamwork specialist.  Example:  company.dolceclock.com OR , if you do not know your company's URL, go to:  https://www.dolceclock.com/signup/findurl.php  a...
  5. Entering Projected Sales

    Teamwork makes it incredibly easy to input sales projections. When sales projections are populated, you will get a clear picture of your forecasted labor costs based on the schedules you build. We provide four methods of getting these projections in...
  6. Review Hours Worked

    TOUR Review Hours Worked Desktop example: Go to Dashboard from the main toolbar > Scroll to My Clock-Ins & Tips. View all punches, break times, manager approval, and comments for each punch in Clock-In/Out  section. You can edi...
  7. Mobile Setup

    TOUR Follow the links below to download the SpotOn Teamwork mobile app: DOWNLOAD IOS App from the Apple App Store .    Download Teamwork Software Android App from Google Play     Or search for "SpotOn Teamwork" ...
  8. Introduction to Teamwork

    Before you begin Before you jump into Teamwork, there are a few helpful things to know: Teamwork is primarily a web-based application that works in your web browser, so you do not need to download or install any software on your computer. Tea...
  9. Audit / Amount Off Tool

    Look for Tips that don't have a Rule or Template In the following example, we're looking for $20.00 Press the  AUDIT button, to view all tips from the POS In this example, we see General Manager tips, which may not have a rule set.  To ...
  10.  Scheduling Overview