Popular Articles

  1. Assigning Roles

    Adding Roles to Employees - Two Methods (individual & bulk add) Before adding Roles, verify employee(s) have been added to the applicable schedule(s) See: https://support.dolceclock.com/help/assigning-employees-to-primary-and-working-schedules ...
  2. Final Approval of Payroll

    Prior to Approving Payroll, a manager should verify the following: All Time Punches are Approved. For Editing Punches, see: https://support.dolceclock.com/help/edit-time-punches For Approving Punches, see: https://support.dolceclock.com/help/...
  3. Running Declared Tips

    From the Schedule linked to Tips, select Enter Tips for a given day, as shown below: The Tips Calculator will open. From the Template Dropdown Menu, Select Declared Tips , and press Apply The column "POS Declared" will show the T...
  4. PTO Employee View and Requests

    Once they are logged into their Teamwork account, from the Dashboard  on  PTO Hours I've Requested  Statuses  section, employees can view balance and make request. NOTE: Employee request will be blocked if it exceeds available balance.  Manag...
  5. MINDBODY Uploading Payroll

    Uploading Payroll through the MINDBODY Connector for RUN Powered by ADP® Login instructions will be emailed to you after you’ve completed your initial setup. Login as described in the instructional email, and reset your password as indicated.  P...
  6. Confirming Employee Import from POS or Payroll

    Confirming Employees Teamwork will prompt you to "Confirm" an employee - which is to verify that the employee does not already exist in the company / Teamwork, and provides an opportunity to specify which location(s) / schedule(s) and roles the emp...
  7. Adding Wages to Unassigned

    Assigning wage rates to UNASSIGNED shifts allows you to consider labor analytics for schedules even when shifts have not been applied to specific employees. To assign wages to Unassigned (for each schedule) take the following steps From Employees p...
  8. Adding Weather to Schedules

    Gearwheel Menu > General Settings Expand the settings for a given schedule, and add a zip code as shown below.  Save All Changes ...
  9. Removing Credit Card Fee from Tips

    Gearwheel Menu > General Settings > Scroll to Payroll Settings Enter% > Press Save Payroll Options NOTE: Existing Tip Bundles won't be affected. Only future bundles.  ...
  10. Setting a Mobile Device for Employee Clock In

    Designate a Mobile Device (i.e. phone, ipad or other tablet) Download Teamwork App Find your company using your personal email address that is associated with your Teamwork profile Log-In to the App Press Clock-In / Clock-Out from the Me...