Popular Articles

  1. Setting a Mobile Device for Employee Clock In

    Designate a Mobile Device (i.e. phone, ipad or other tablet) Download Teamwork App Find your company using your personal email address that is associated with your Teamwork profile Log-In to the App Press Clock-In / Clock-Out from the Me...
  2. Removing Credit Card Fee from Tips

    Gearwheel Menu > General Settings > Scroll to Payroll Settings Enter% > Press Save Payroll Options NOTE: Existing Tip Bundles won't be affected. Only future bundles.  ...
  3. MINDBODY Uploading Payroll

    Uploading Payroll through the MINDBODY Connector for RUN Powered by ADP® Login instructions will be emailed to you after you’ve completed your initial setup. Login as described in the instructional email, and reset your password as indicated.  P...
  4. Correcting Punch Exists in Newly Imported

    This error occurs when Teamwork does not have enough information to place a time punch into a schedule. This can situation results when either of the following occur:  A time punch from the POS did not contain a role An employee is not assigne...
  5. Set Order Roles and Heading

    Gearwheel Menu > Roles / Headings Sort Roles as shown Sort Headings as shown ...
  6. Manager Approval of Employee Time Punch Request

    Employees are able to submit time-punch requests: https://support.dolceclock.com/help/employee-time-punch-request (if company settings allow) Managers approve or deny the requests as follows: Requests show in the schedule, but will not flow int...
  7. PTO Assigning Policies to Employees

    Reports > Employee Accrual Policies Assignment Filter on intended payroll group, and press Show Report Assign Policy, Start Hours, and Policy Start Date.  (Hire date will populate from Payroll import if applicable) NOTE: Teamwork is...
  8. Setting Spread of Hours (SOH) parameters

    From the Gearwheel Menu > General Settings Under Payroll Settings, enter Spread of Hours range and penalty rate. Press  If pay-groups point to the DEFAULT payroll settings, then this section is where the update is made. If pay groups...
  9. Time Punch Validation

    Turning On Validation From the Settings page, scroll to Locations . Select the "+" next to a location/schedule to expand settings options. Check Require Employee Validation on Clock-Out,  to require employees to   validate the accuracy of t...
  10. Employee Time Punch Request

    Desktop From the Main Toolbar, go to Dashboard Scroll to My Clock-Ins Select Submit Clock-In/Out Request Enter the following Location (Primary) Role, ie "Travel FOH LA" Start and End Time Press Save Changes NOTE: If th...