Popular Articles

  1. Integrating Tripleseat with a Teamwork Schedule

    Teamwork now offers an integration with Tripleseat®, the leading restaurant event management software. You can associate your schedules in Teamwork with rooms from your Tripleseat® account for real-time event updates.  Navigate to schedule settings...
  2. Set Order Roles and Heading

    Gearwheel Menu > Roles / Headings Sort Roles as shown Sort Headings as shown ...
  3. Manager Approval of Employee Time Punch Request

    Employees are able to submit time-punch requests: https://support.dolceclock.com/help/employee-time-punch-request (if company settings allow) Managers approve or deny the requests as follows: Requests show in the schedule, but will not flow int...
  4. Viewing Your Pay

    Teamwork is not a payroll processor, so we do not house paystubs.  Employees whose employers utilize SpotOn Teamwork use our system to pass paydata to their payroll company of choice. We'd recommend asking your manager or employer for specifics if ...
  5. PTO Assigning Policies to Employees

    Reports > Employee Accrual Policies Assignment Filter on intended payroll group, and press Show Report Assign Policy, Start Hours, and Policy Start Date.  (Hire date will populate from Payroll import if applicable) NOTE: Teamwork is...
  6. Correcting Punch Exists in Newly Imported

    This error occurs when Teamwork does not have enough information to place a time punch into a schedule. This can situation results when either of the following occur:  A time punch from the POS did not contain a role An employee is not assigne...
  7. Employee Directed Tip-Out

    To allow employees to allocate their tips manually at the end of a shift, here’s how we accomplish this –– in its simplest form –– with Teamwork.  First, from the Gearwheel menu select "Tip Templates/Settings": Create two templates, and designate...
  8. Setting Spread of Hours (SOH) parameters

    From the Gearwheel Menu > General Settings Under Payroll Settings, enter Spread of Hours range and penalty rate. Press  If pay-groups point to the DEFAULT payroll settings, then this section is where the update is made. If pay groups...
  9. MINDBODY Resources

    Resources Purchase Guide for the MINDBODY Connector Uploading Payroll from MINDBODY to ADP RUN Teamwork (Dolce) MINDBODY FAQ ...
  10. California Clock Out Discretionary Validations

    Teamwork can be set to require employee validations of their time punch, and provide employees an opportunity to waive or not waive discretionary meal or rest breaks.  In the following example, the shift length is between 5 and 6 hours long, so the...