Popular Articles

  1. Delete and Re-Add Clock-In Device

    When clock-in station is missing certain schedules at a location (i.e. "Our Bussers can't clock-in"), timekeeping should be deleted and re-added using the following steps: NOTE: This action must be taken by a full admin, or a a manager who has man...
  2. Shift Trade Swap Additional Settings

    Shift Trade / Swap additional settings are able to be per schedule . From the gearwheel menu > General Settings Open additional schedule settings with the "+" shown below The dropdown menu below allows you to both disable Shift Trades, or n...
  3. Tips Point Weight Applied to Employee

    Tips Point-Weight is generally defined by Role, but Teamwork provides the ability to customize points by employee. Two methods are shown below. Assigning Custom Role Points per Employee  Apply a Point-Weight per by employee, which will overrid...
  4. Enable or Disable Two Step Login

    Go to employee Profile Tab Scroll to Security There are two methods available for multi-factor authentication: use either Google authentication or Text authentication. Complete by pressing Update Account . To turn OFF your own Two-S...
  5. Viewing Your Pay

    Teamwork is not a payroll processor, so we do not house paystubs.  Employees whose employers utilize SpotOn Teamwork use our system to pass paydata to their payroll company of choice. We'd recommend asking your manager or employer for specifics if ...
  6. ADP WFN Wage Sync to Teamwork Default Method

    With this method of wage synchronization Employee's ADP's Rate1 will populate the employee's "Default Rate" in Teamwork. This wage will apply to all Roles worked, unless an exception has been setup. Secondary wages will be set in Teamwork. (ADP s...
  7. Android Teamwork Mobile App QR Code

    Download the SpotOn Teamwork Android App from Google Play    ...
  8. Payroll Error Punch Exists in Newly Imported

    This error arises in certain situations, namely when an employee clocks into the POS system either without a Role, or with a Role not setup in Teamwork. Without Role data, Teamwork can lack the information necessary to place the punch in the proper ...
  9. Print or Email Billing Invoices

    Print or Email Billing Invoices Go to Gearwheel Menu >Payments / Billing Monthly invoices will be sent to email addresses entered into the billing screen, as shown below:  To Print a Billing Invoice, press the Print icon by the date of p...
  10. Photo Authentication

    Overview When photo authentication is on, SpotOn Teamwork will capture a photo at all moments of engagement with the time clock; clock-in, out, and break activity. This feature is only available when you are using SpotOn Teamwork clock-in stations ...