Popular Articles

  1. Time Punch Validation

    Turning On Validation From the Settings page, scroll to Locations . Select the "+" next to a location/schedule to expand settings options. Check Require Employee Validation on Clock-Out,  to require employees to   validate the accuracy of t...
  2. Employee Time Punch Request

    Desktop From the Main Toolbar, go to Dashboard Scroll to My Clock-Ins Select Submit Clock-In/Out Request Enter the following Location (Primary) Role, ie "Travel FOH LA" Start and End Time Press Save Changes NOTE: If th...
  3. Adding Break Types Per Role

    Use the following steps to setup additional Break types, ie Paid Standar Breaks and 10-Minute Paid Rest Breaks  assigned by Role General Settings > under Other Settings, check Allow Custom Break Types  and Save Gearwheel Menu > Roles   ...
  4. Aggregate Overtime Across Locations and Business Entities

    To aggregate hours across Payroll Groups, go to General Settings > Payroll Settings, and check the following option, and Save Payroll Settings. In the following example, Torres, Alma works two locations in two payroll groups. With the overtime c...
  5. Resync Employees with POS

    Thanks to Teamwork's comprehensive integrations, in most circumstances, your employees are added to our system automatically. You have the opportunity to sync employees into Teamwork from  one of our payroll integrations, or from your Point of Sale....
  6. IOS Teamwork Mobile App QR Code

    DOWNLOAD IOS App from the Apple App Store .    ...
  7. Calculating Semi-Monthly Overtime

    Step 1: Calculation of Overtime Overtime is considered over the course of a workweek. https://www.dol.gov/agencies/whd/overtime . In states where overtime may come from multiple measurements, ie 40 hour OT, 8 hour OT, 12 hour OT or 6-day+ consec...
  8. Logbook Troubleshooting Email Non Receipt

    1. Verifying Email Addresses  Potential recipients must have verified their email address, or re-verified it it the address changes. From an employee's profile page, they can press "Email Me the Key" to create a verification email. From the ...
  9. Prevent Publishing Schedules that Exceed Budget

    Using Percent Labor vs Sales as Labor Control 1. Enter sales projections: https://support.dolceclock.com/help/entering-projected-sales 2. Sent analytics controls: Gearwheel Menu > Analytics Settings Check the settings shown below, and Save...
  10. Payroll Error Punch Exists in Newly Imported

    This error arises in certain situations, namely when an employee clocks into the POS system either without a Role, or with a Role not setup in Teamwork. Without Role data, Teamwork can lack the information necessary to place the punch in the proper ...