Popular Articles

  1. Resync Employees with POS

    Thanks to Teamwork's comprehensive integrations, in most circumstances, your employees are added to our system automatically. You have the opportunity to sync employees into Teamwork from  one of our payroll integrations, or from your Point of Sale....
  2. Logbook Troubleshooting Email Non Receipt

    1. Verifying Email Addresses  Potential recipients must have verified their email address, or re-verified it it the address changes. From an employee's profile page, they can press "Email Me the Key" to create a verification email. From the ...
  3. Setting a Mobile Device for Employee Clock In

    Designate a Mobile Device (i.e. phone, ipad or other tablet) Download Teamwork App Find your company using your personal email address that is associated with your Teamwork profile Log-In to the App Press Clock-In / Clock-Out from the Me...
  4. IOS Teamwork Mobile App QR Code

    DOWNLOAD IOS App from the Apple App Store .    ...
  5. Employee Directed Tip-Out

    To allow employees to allocate their tips manually at the end of a shift, here’s how we accomplish this –– in its simplest form –– with Teamwork.  First, from the Gearwheel menu select "Tip Templates/Settings": Create two templates, and designate...
  6. Calculating Semi-Monthly Overtime

    Step 1: Calculation of Overtime Overtime is considered over the course of a workweek. https://www.dol.gov/agencies/whd/overtime . In states where overtime may come from multiple measurements, ie 40 hour OT, 8 hour OT, 12 hour OT or 6-day+ consec...
  7. Correcting Punch Exists in Newly Imported

    This error occurs when Teamwork does not have enough information to place a time punch into a schedule. This can situation results when either of the following occur:  A time punch from the POS did not contain a role An employee is not assigne...
  8. Viewing Working Employees in Schedule

    To view employees in a schedule that is a secondary or working location (i.e. not the employees' primary location), press the  Show / Hide   Working Employees Icon as shown below. It will turn blue when engaged, and you'll see secondary employees i...
  9. Prevent Publishing Schedules that Exceed Budget

    Using Percent Labor vs Sales as Labor Control 1. Enter sales projections: https://support.dolceclock.com/help/entering-projected-sales 2. Sent analytics controls: Gearwheel Menu > Analytics Settings Check the settings shown below, and Save...
  10. Adding Salaries

    NOTE: Only FULL ADMIN can enter salaries. From the Menu Bar go to Employees Select Edit to access an employees settings Select the Salary / Wages Tab Check the Salaried Option, Enter Salary, and Start Date Press the Add Wage/...