Popular Articles

  1. Sending Messages / Alerts / Announcements

    Last Updated: 05/19/2023 in Admin / Manager Resources
    Desktop example: Press the Message Icon from the main toolbar as shown below: Open messaging options. Filter on Schedule / Roles / Employees, and check Email / Text / Dashboard options. Then click Send. When you open the employee drop-dow...

  2. Employee Essential Tour

    Last Updated: 09/30/2023 in Employee Resources Employee Essential Tour
    Welcome to SpotOn Teamwork's Scheduling and Timekeeping Application! Please take a few minutes to complete the Employee Tour Find Your Company & Login Mobile Setup Profile, Email, & Text Setup View Schedules Availability & Time O...

  3. Troubleshooting Tips Imbalance with POS

    Last Updated: 12/24/2023 in Tip Calculator / Tip Settings Using the Tip Calculator
    If Bundle Totals do not match the POS Totals, review the following troubleshooting tips: Check for Unsaved Bundles An Unsaved Bundle is indicated by RED TRIANGLES (see below).  1. Resolve: Either Save bundles individually, or   SAVE ALL as ...

  4. Find Your Company | Logging In

    Last Updated: 11/13/2025 in Employee Resources Employee Essential Tour
    TOUR Desktop example: 1. Log into any browser with a URL (internet address) provided by your employer.   Example:  company.dolceclock.com OR , if you do not know your company's URL, go to: dolcesoftware.com  and press: Logi...

  5.  Availability & Time Off Requests

    Last Updated: 05/19/2023 in Employee Resources Employee Essential Tour
    TOUR ...

  6.  Profile, Email, & Text Setup

    Last Updated: 05/19/2023 in Employee Resources Employee Essential Tour
    TOUR Access Profile Settings in  Mobile App:  (email, text, and password settings) as shown below. Press here for the menu: Use the Profile / Alerts Settings menu option: To receive e-mail or text alerts, notif...

  7.  Shift Swaps, Offers, and Requests

    Last Updated: 05/19/2023 in Employee Resources Employee Essential Tour
    TOUR Shift Swaps, Offers & Requests are Easy! ...

  8.  View Your Schedules

    Last Updated: 11/06/2023 in Employee Resources Employee Essential Tour
    TOUR ...

  9. Logging into Teamwork

    Last Updated: 05/27/2024 in Integrations Payroll SpotOn Teamwork Gusto Payroll Resources
    Log into any browser (Google Chrome preferred) with the custom URL provided by your Teamwork specialist.  Example:  company.dolceclock.com OR , if you do not know your company's URL, go to:  https://www.dolceclock.com/signup/findurl.php  a...

  10. Review Hours Worked

    Last Updated: 09/30/2023 in Employee Resources Employee Essential Tour
    TOUR Review Hours Worked Desktop example: Go to Dashboard from the main toolbar > Scroll to My Clock-Ins & Tips. View all punches, break times, manager approval, and comments for each punch in Clock-In/Out  section. You can edi...