Popular Articles

  1. Releasing Unassigned or House Shifts for Pick Up

    Last Updated: 12/21/2021 in Schedules and Schedule Settings
    From the BY EMPLOYEE schedule type, use the first row as a placeholder for any unassigned or house shifts.  To release shifts for pick-up, publish schedule, and select "Offer the Shift" as shown below. Upon request, managers will receive ...

  2. Customizing Your Dashboard

    Last Updated: 10/09/2023 in Teamwork University : The Essentials Part 1: Before Scheduling Setting Up Your Account
    From the top toolbar, go to Dashboard Dashboard components may be customized Drag any section to order the page Populate any segment by selecting schedules and dates Hide any section that is not necessary (can later be retrieved from the bottom...

  3.  Scheduling Overview

    Last Updated: 11/06/2023 in Teamwork University : The Essentials Part 2: Writing and Publishing Schedules

  4. Automated Reports

    Last Updated: 10/03/2023 in Admin / Manager Resources
    Teamwork has robust alerting.  Administrators (managers with any level of permission) can define how system alerts are delivered, ie. by email, text, push notification, or dashboard.  Because our system has the potential to send you a lot of inform...

  5. Adjusting Employee Reactivation Date

    Last Updated: 09/06/2023 in Admin / Manager Resources Editing Employee List and Profiles
    1. Click on employee name from the Schedule, or Availability Icon from the Employee page as shown below 2. Delete the Activation by pressing the "X" 3. Add the correct Activation Date and SAVE ...

  6. Employee View Tips Detail and Self Directed Tips

    Last Updated: 12/20/2023 in Tip Calculator / Tip Settings Employee Directed Tips
    From Mobile Click Dashboard / Clock-Ins / Tips From Desktop Click DASHBOARD from the top toolbar Scroll to Tips Set date to the pay period of interest Click Date for Tips Detail, i.e. Dec 11, 2023 shown below The Green D...

  7. Blocking Dates from Time Off Requests

    Last Updated: 10/09/2023 in Teamwork University : The Essentials Part 1: Before Scheduling Employee Configuration Manage Availability and Time Off
    From the Gear Menu, go to Blackout Request-Off Dates: Choose the Departments that the block applies to: Choose dates to block, and press Add Range NOTE: The Block Action dropdown allows you to Allow Requests with Comments , (e...

  8. Adding Taxes & Benefits to Labor Analytics

    Last Updated: 12/24/2023 in Analytics
    Teamwork allows you to add estimated taxes and benefits to your labor analytics. 1. From the Gearwheel Menu > Analytics 2. In the Taxes and Benefits% field, enter the % addition to your labor that you estimate for taxes and benefits. Typically ...

  9. Modified Shifts

    Last Updated: 06/06/2023 in Employee Resources
    How to view edits made to a schedule? From the schedule view, the "M" shown below indicates a shift has been Modified.                                                                                     Clicking on the shift will show the aud...

  10. Building Teams in Teamwork

    Last Updated: 09/27/2023 in Tip Calculator / Tip Settings Configuring Tip Settings
    Use case examples: Servers working in Teams that are determined ad hoc Servers tipping a specific Bar, ie Service Bar or Main Bar, determined ad hoc The Teams function is engaged in Gearwheel Menu > General Settings > Schedule Settings (the sch...