Popular Articles

  1. Adding Working Locations and Roles to Employees

    Viewing Employees From the Main Toolbar go to Employees Expose available Schedules from the dropdown selector shown below Employees will appear grouped with schedules / locations where they are able to work In addition to their one ...
  2. ADP Purchasing the Workforce Now Connector

    Go to apps.adp.com Login with your Workforce Now credentials Search for Dolce, Select the Dolce  Connector for Workforce Now and purchase.       Note: Teamwork was formerly called Dolce Software Follow prompts for approval and permissions...
  3. Manage Employee Role Settings

    From the Menu Bar, go to Employees .  Either search for the employee using the search bar in the top right of this page or click on their name from the displayed list of employees. Select the Schedules / Roles  tab within the employee's prof...
  4. Logbook Setup

    Logbook Setup From the Gearwheel Menu > Logbook Settings (Requires permission levels: Admin, Location Admin, or Custom) Setup Logbook Topics (Topics will appear as Form Headings when filling out Shift Reports) Select which schedules T...
  5. Logbook Overview

    Create custom Logbook topics which can be applied to departments and locations, for single or multiple day-parts. Create custom Tags for filtered searches, i.e. outstanding maintenance items or incidents.  Tag employees for positive or negative com...
  6.  Configure Locations

    Create multiple Locations or Departments, such as Front-of-House, Kitchen, and Southside Location Use separate locations for anywhere that you want a separate schedule, or separate analytics Go to Settings , Locations Note that you...
  7. Mobile Clock-In, Adding Permission

    All standard manager permissions include the ability to enable a clock-in device.  To add mobile clock-in permission to a base-level employee, go to the employee's profile and click on the Permissions Tab.  Assign the Enable  Mobile Clock-In  per...
  8. Time Punches Common Questions

    Three Common Q&A 1. If you see multiple time punches below a shift, it indicates that employees are clocking IN and OUT instead of using GO ON BREAK Please ask employees to use the break feature to make things cleaner going forward To fix ...
  9. Assigning a Primary Location to a Newly Imported Employee

    When importing an employee from the POS, in the event that there is not sufficient information to place the employee into a specific location or department, Teamwork places the employee in a roster called "Newly Imported Employees". The employee m...
  10. Time Off Request and Approval

    The following describes employee time off, irrespective of the use of PTO, which is a separate module in Teamwork. Manager Adding of Time Off (on behalf of an employee) From The Employee Page select the Calendar OR, From the Schedule click the...