Popular Articles

  1. Logbook Overview

    Create custom Logbook topics which can be applied to departments and locations, for single or multiple day-parts. Create custom Tags for filtered searches, i.e. outstanding maintenance items or incidents.  Tag employees for positive or negative com...
  2.  Configure Locations

    Create multiple Locations or Departments, such as Front-of-House, Kitchen, and Southside Location Use separate locations for anywhere that you want a separate schedule, or separate analytics Go to Settings , Locations Note that you...
  3. Updating Payment

    Go to Gearwheel Menu > Payments / Billing Delete an existing payment method using the " X " as shown below To Add a new payment method, use the Add button shown below  You will have the possibility to setup payment methods for diffe...
  4. Labor Compliance and Time Punch Validation Overview

    Break Compliance Teamwork tracks and helps to control Meal Break and Rest Break compliance.  Informing Break Start Time: Using California as an example, Teamwork advises the employee upon clock-in when the required 30-minute break must begin by ...
  5. Employee Certifications and Reminders

    Creating a Certification or Reminder 1.  From the Gearwheel Menu , go to  Reminders, Certifications & Custom 2.  From the Certification page, press Create a Reminder or Custom Input to add custom reminders as shown in the image below: ...
  6. Mobile Clock-In, Adding Permission

    All standard manager permissions include the ability to enable a clock-in device.  To add mobile clock-in permission to a base-level employee, go to the employee's profile and click on the Permissions Tab.  Assign the Enable  Mobile Clock-In  per...
  7. Entering "Tipped" Wages

    From the Menu Bar go to  Employees Select  Edit  to access an employees settings Selct the  Salary / Wages  Tab To enter  Tipped Wage  (below minimum wage), check the  "Below Min Tippable Wage"  checkbox when entering a wage ...
  8. Text Messages, Alerts, and Push Notifications

    Messaging and Alert Delivery Included with Regular Subscription Fees Messages from Management to Staff can be sent via Text Message Push Notifications Email System Generated Alerts (i.e. schedule is published, shift trade available, emplo...
  9. Adding Weather to Schedules

    Gearwheel Menu > General Settings Expand the settings for a given schedule, and add a zip code as shown below.  Save All Changes ...
  10. View All Wages

    From the Gearwheel Menu go to   Wage Settings Press Show Wage Report  - showing ALL schedules Press EDIT to edit an employees wages ...