Updated Articles

  1. Customizing Late, No Show, Termination Reasons

    Customizing Late, No Show, Termination Reasons In Teamwork you can create custom reasons for when an employee is late, no shows a shift, or is terminated. There are stock reasons that come standard in every account, but there may be scenarios where...
  2. Employee Certifications and Reminders

    Creating a Certification or Reminder 1.  From the Gearwheel Menu , go to  Reminders, Certifications & Custom 2.  From the Certification page, press Create a Reminder or Custom Input to add custom reminders as shown in the image below: ...
  3. Setting Spread of Hours (SOH) parameters

    From the Gearwheel Menu > General Settings Under Payroll Settings, enter Spread of Hours range and penalty rate. Press  If pay-groups point to the DEFAULT payroll settings, then this section is where the update is made. If pay groups...
  4. Syncing SpotOn Teamwork Events with Google Calendar

    From the Schedule page,  the " + " below any date, and choose New Event From the Events window that opens, Authenticate Goole Calendar and make calendar selections from the dropdown list.  ...
  5. Payroll Preparation Best Practices

    During the Payroll Period Edit and Approve time punches, ideally on a daily basis. Editing & Adding Punches: https://support.dolceclock.com/help/edit-time-punches Approving Punches: https://support.dolceclock.com/help/approving-time-punches ...
  6. Calculating Semi-Monthly Overtime

    Step 1: Calculation of Overtime Overtime is considered over the course of a workweek. https://www.dol.gov/agencies/whd/overtime . In states where overtime may come from multiple measurements, ie 40 hour OT, 8 hour OT, 12 hour OT or 6-day+ consec...
  7. Assigning a Primary Location to a Newly Imported Employee

    When importing an employee from the POS, in the event that there is not sufficient information to place the employee into a specific location or department, Teamwork places the employee in a roster called "Newly Imported Employees". The employee m...
  8. Classifying Training Hours for Analytics or Payroll

    Shifts and Punches can be designated as Training / Admin. The designation is displayed with T/A, as shown below Do designate a ROLE as a Training Role (so that all shifts and punches with this role always carry the T/A designation) Go to...
  9. Adding a Schedule to Clock-In Device

    To add a schedule to a clock-in device, it is necessary to delete and re-enable clock-in, per the steps outlined below. This action must be taken by a manager / admin who has permission to add clock-in devices for ALL LOCATIONS / SCHEDULES that ar...
  10. Enforce Multi-Day Limit on Shifts

    Set set a restriction on maximum allowed consecutive days, go to the Gearwheel Menu from the top tool bar. In the Other Settings section,  enter your Max Days Allowed as follows, and save your settings In the preceding example, an employee w...