Updated Articles

  1. Assigning a Primary Location to a Newly Imported Employee

    When importing an employee from the POS, in the event that there is not sufficient information to place the employee into a specific location or department, Teamwork places the employee in a roster called "Newly Imported Employees". The employee m...
  2. Classifying Training Hours for Analytics or Payroll

    Shifts and Punches can be designated as Training / Admin. The designation is displayed with T/A, as shown below Do designate a ROLE as a Training Role (so that all shifts and punches with this role always carry the T/A designation) Go to...
  3. Adding a Schedule to Clock-In Device

    To add a schedule to a clock-in device, it is necessary to delete and re-enable clock-in, per the steps outlined below. This action must be taken by a manager / admin who has permission to add clock-in devices for ALL LOCATIONS / SCHEDULES that ar...
  4. Enforce Multi-Day Limit on Shifts

    Set set a restriction on maximum allowed consecutive days, go to the Gearwheel Menu from the top tool bar. In the Other Settings section,  enter your Max Days Allowed as follows, and save your settings In the preceding example, an employee w...
  5. Shift Hours Versus Hours in the Business Day

    Scheduled and worked hours, for analytics and payroll, will always align with the boundaries of   the defined business day . Because the length of a shift or a time punch may span across two business days, a day's total hours may reflect a portion...
  6. POS (Point of Sale) Sync

    Teamwork will import Sales Data from your Point of Sale System for real-time data syncing.  Go to General  Settings from the Gearwheel  in the top right. Scroll to Create New POS Sync Account Find your Point of Sale System, and enter ...
  7. Integrate Breadcrumb / Upserve

    We'll set your company up for you! Employees / Roles / Wages / Dayparts / Sales History / Real-Time Sale Sync / Real-Time End-to-End Gratuities-to-Payroll We'll contact you within 48 hours to confirm company setup, and guide you through use of ...
  8. Mapping Payroll Departments and Earnings Codes

    When utilizing Teamwork in tandem with a payroll integration, it is essential to map roles / departments and earnings codes with your payroll provider. This task ensures that our data points are landing in the correct columns, with the correct repor...
  9. Confirm Employees View Published Schedule

    Within Teamwork's schedule settings, you can require employees to confirm that they have seen a published schedule. First navigate to schedule settings. Next, check this box. Note there is an option to exclude employees without any shifts in ...
  10. MOD Manager On Duty Designation

    Teamwork can make a Manager On Duty (MOD) designation based on Role From the Gearwheel, go to Role Settings Click the Gearwheel associated with a Role Check the Mgr on Duty checkbox.  Employee's working this role will carry MOD st...