Updated Articles

  1. Preparing Multi-Unit ADP Run Accounts for ADP App Marketplace

    For use of the ADP App Marketplace, a   New Username must be setup for each location / sub-account Registering a New Username in RUN In RUN go to Settings  Click Add User  Put in the name, role (Owner or Payroll Admin), and email...
  2. How to View Tips Detail as an Employee

    Notes: Viewing tips detail requires that tips rules have been "run" by a manager.  The range of detail that is visible varies by location and tips rules.  From Desktop 1. Click Dashboard from the top toolbar 2. Scroll to My Clock-I...
  3. Integrating Paychex to Teamwork

    Initiate Integration  In Teamwork, navigate to General Settings from the Gearwheel Menu >> scroll to Default Payroll Settings >> change the Payroll Export Type to "Paychex API". Be sure to click  at the bottom. Then navigate to "Payroll Mappi...
  4. Employee List Bulk Actions

    This article will contain instructional guides on essential bulk functions in Teamwork! Moving employees from one schedule to another en masse Assigning / un-assigning roles from employees en masse Working Location Quick-Add / Remove Fro...
  5. Adding ADP Wisely Integration to Teamwork

    To Connect Wisely to Teamwork, please take the following actions: 1. Create a Wisely Account with ADP / Wisely.  2. Wisely needs to generate API credentials for partner integrations, and then  provide Teamwork with the following document. (Please ...
  6. Customizing Late, No Show, Termination Reasons

    Customizing Late, No Show, Termination Reasons In Teamwork you can create custom reasons for when an employee is late, no shows a shift, or is terminated. There are stock reasons that come standard in every account, but there may be scenarios where...
  7. Employee Certifications and Reminders

    Creating a Certification or Reminder 1.  From the Gearwheel Menu , go to  Reminders, Certifications & Custom 2.  From the Certification page, press Create a Reminder or Custom Input to add custom reminders as shown in the image below: ...
  8. Setting Spread of Hours (SOH) parameters

    From the Gearwheel Menu > General Settings Under Payroll Settings, enter Spread of Hours range and penalty rate. Press  If pay-groups point to the DEFAULT payroll settings, then this section is where the update is made. If pay groups...
  9. Syncing SpotOn Teamwork Events with Google Calendar

    From the Schedule page,  the " + " below any date, and choose New Event From the Events window that opens, Authenticate Goole Calendar and make calendar selections from the dropdown list.  ...
  10. Payroll Preparation Best Practices

    During the Payroll Period Edit and Approve time punches, ideally on a daily basis. Editing & Adding Punches: https://support.dolceclock.com/help/edit-time-punches Approving Punches: https://support.dolceclock.com/help/approving-time-punches ...