Updated Articles

  1. Shift Hours Versus Hours in the Business Day

    Scheduled and worked hours, for analytics and payroll, will always align with the boundaries of   the defined business day . Because the length of a shift or a time punch may span across two business days, a day's total hours may reflect a portion...
  2. POS (Point of Sale) Sync

    Teamwork will import Sales Data from your Point of Sale System for real-time data syncing.  Go to General  Settings from the Gearwheel  in the top right. Scroll to Create New POS Sync Account Find your Point of Sale System, and enter ...
  3. Integrate Breadcrumb / Upserve

    We'll set your company up for you! Employees / Roles / Wages / Dayparts / Sales History / Real-Time Sale Sync / Real-Time End-to-End Gratuities-to-Payroll We'll contact you within 48 hours to confirm company setup, and guide you through use of ...
  4. Mapping Payroll Departments and Earnings Codes

    When utilizing Teamwork in tandem with a payroll integration, it is essential to map roles / departments and earnings codes with your payroll provider. This task ensures that our data points are landing in the correct columns, with the correct repor...
  5. Confirm Employees View Published Schedule

    Within Teamwork's schedule settings, you can require employees to confirm that they have seen a published schedule. First navigate to schedule settings. Next, check this box. Note there is an option to exclude employees without any shifts in ...
  6. MOD Manager On Duty Designation

    Teamwork can make a Manager On Duty (MOD) designation based on Role From the Gearwheel, go to Role Settings Click the Gearwheel associated with a Role Check the Mgr on Duty checkbox.  Employee's working this role will carry MOD st...
  7. ADP Purchasing the Workforce Now Connector

    Go to apps.adp.com Login with your Workforce Now credentials Search for Dolce, Select the Dolce  Connector for Workforce Now and purchase.       Note: Teamwork was formerly called Dolce Software Follow prompts for approval and permissions...
  8. Setting up Toast Integration with Teamwork

    Toast Partner Connect - Setting up Integrations with Toast To Add Teamwork as an Integration: 1. Log into your Toast back-end. From left menu click Integrations . Click Add and Manage Integrations . 2. Click Add More...
  9. ADP WFN Wage Sync to Teamwork Default Method

    With this method of wage synchronization Employee's ADP's Rate1 will populate the employee's "Default Rate" in Teamwork. This wage will apply to all Roles worked, unless an exception has been setup. Secondary wages will be set in Teamwork. (ADP s...
  10. Logbook Troubleshooting Email Non Receipt

    1. Verifying Email Addresses  Potential recipients must have verified their email address, or re-verified it it the address changes. From an employee's profile page, they can press "Email Me the Key" to create a verification email. From the ...