Updated Articles

  1.  Mapping Employees

    In Payroll Mapping, click the below payroll sync account to access the employee mapping module. The green section to the right are the proposed matches. Verify that the employee records from Gusto are matched properly with their counterpart...
  2. Logging into Teamwork

    Log into any browser (Google Chrome preferred) with the custom URL provided by your Teamwork specialist.  Example:  company.dolceclock.com OR , if you do not know your company's URL, go to:  https://www.dolceclock.com/signup/findurl.php  a...
  3.  Authenticating With Gusto

    The process to link your Teamwork account with your Gusto account is completed in two steps. We will  Authenticate Simply put, this step just means logging in to your Gusto account from Teamwork, and allowing the two systems to speak to one a...
  4. Gusto Payroll - Adding an Admin User

    From the side menu click Settings > next click the Permissions Tab When the Permission tab opens, click View Admins From the Admins page, people and permissions can be added. NOTE: Only the Primary Admin on the Gusto Account can manager ...
  5. Employee Satisfaction Survey

    Employee Satisfaction Survey On Teamwork, our satisfaction survey functions like a custom prompt that is presented to employees upon clock-out. This functionality is only available to users with Integrated clock-in stations, or clocking in and ou...
  6. Resolving Tipped-Wage Payroll Warning

    If Tipped Wage Rules have been established, then Tipped Wages must be properly configured. If a Payroll Warning asks you to Resolve / Add Rule to a Tipped Wage, take the following steps. Re-enter the wage (dating to start of pay period), and be ...
  7. Updating Payment

    Go to Gearwheel Menu > Payments / Billing Delete an existing payment method using the " X " as shown below To Add a new payment method, use the Add button shown below  You will have the possibility to setup payment methods for diffe...
  8. Setting a Mobile Device for Employee Clock In

    Designate a Mobile Device (i.e. phone, ipad or other tablet) Download Teamwork App Find your company using your personal email address that is associated with your Teamwork profile Log-In to the App Press Clock-In / Clock-Out from the Me...
  9. Setting a Tablet as a Clock-In Device

    Set a Tablet for Clock-In (i.e. iPad or other tablet) This action must be taken by an ADMIN, or manager, who is active in Teamwork, with permissions to set a clock-in device at the intended location. Download SpotOn Teamwork Classic App O...
  10. Weighted Average Wage for Overtime Computation

    Teamwork's payroll output allocates overtime with a method consistent with FLSA overtime requirements. https://www.dol.gov/agencies/whd/fact-sheets/23-flsa-overtime-pay The overtime wage can be a source of confusion to both employers and empl...