Popular Articles

  1. Troubleshooting Time Punches Not Linked with Shifts

    Time Punches "link" or "couple" with their corresponding shifts when a time-punch has the same ROLE as the shift, and the same DAY-PART (ie morning vs evening) On certain occasions, a time punch will not "link" with a shift. Several examples are...
  2. Enforce Early/Unscheduled Clock-In

    PLEASE NOTE THAT YOU MUST BE USING EITHER A TEAMWORK CLOCK-IN STATION OR INTEGRATED CLOCK-IN TO USE THESE SETTINGS.   If you location does not currently have integrated clock-in activated, please contact Teamwork Support to have the setting activat...
  3. Managers Unable to Perform Manager Level Functions

    Common Causes: Login : After a permission is assigned, employee must login fresh to enable their permissions. Screen Selections not set Location "Quick-Collapse" hides schedule.  Schedule Selector loads visible schedules. Working / Secondar...
  4. Adding Wages from the Payroll Report

    Wages can be added or edited directly from the Payroll Report When payroll is run, a warning is shown for missing wages. Scrolling into the payroll report, missing wages are highlighted and the COMMENT off to the right specifies the role th...
  5. Classifying Training Hours for Analytics or Payroll

    Shifts and Punches can be designated as Training / Admin. The designation is displayed with T/A, as shown below Do designate a ROLE as a Training Role (so that all shifts and punches with this role always carry the T/A designation) Go to...
  6. Everything In It's Place

    Mise En Place We at Teamwork want to make sure you have everything dialed in before you begin scheduling. You're welcome to cut right to the chase with our Scheduling Overview , but we want to empower you to make any adjustments to employees, ...
  7. Employee Punch Requests Settings

    To engage the setting that allows employees to request a time punch: Go to: Gearwheel Menu > General Settings > Schedule Settings 1. press "+" to expand location/schedule settings 2. Check the following setting NOTE: the setting is schedul...
  8. Configuring Your Admin Alerts

    Teamwork has robust alerting.  Administrators (managers with any level of permission) can define how system alerts are delivered, ie. by email, text, push notification, or dashboard.  Because our system has the potential to send you a lot of inform...
  9. Weighted Average Wage for Overtime Computation

    Teamwork's payroll output allocates overtime with a method consistent with FLSA overtime requirements. https://www.dol.gov/agencies/whd/fact-sheets/23-flsa-overtime-pay The overtime wage can be a source of confusion to both employers and empl...
  10. Adding a Schedule to Clock-In Device

    To add a schedule to a clock-in device, it is necessary to delete and re-enable clock-in, per the steps outlined below. This action must be taken by a manager / admin who has permission to add clock-in devices for ALL LOCATIONS / SCHEDULES that ar...