New Articles

  1. How to Enter Role GL Codes in Teamwork

    Entering Role GL Codes in Teamwork Role GL codes let you print a custom coded CSV from Teamwork that uses numbers or characters instead of role name. Here's how to set them up. Steps Click the gear wheel icon , then go to Roles and Group Set...
  2. Paychex Payroll Submission Window

    Teamwork | All Paychex Customers Teamwork automatically targets the pay period Paychex currently has open for entry. It doesn't let you choose which period — it sends to whatever Paychex reports as active. Once that period closes, Teamwork can't...
  3. Teamwork Reporting Fed Qualified OT

    The current payroll export sends total regular hours and total overtime hours for the pay period, but does not distinguish between state-level daily overtime (fir example in California: over 8 hours/day) and federally qualified overtime (over 40 hou...
  4. SpotOn Restaurant POS | Two Way Sync Behavior

    What Syncs Between SpotOn Restaurant POS and Teamwork When your SpotOn Restaurant POS (RPOS) location is connected to Teamwork with two-way sync enabled, certain data flows automatically between the two systems. This article breaks down exactly w...
  5. Qualified Overtime - Federal Income Tax Deduction - Reporting

    Teamwork is a able to report the data point "Qualified Overtime" as it pertains to the Federal Income Tax Deduction in the 2025 tax law update.  Qualified overtime can report to a CSV of the payroll output, or mapped directly to integrated payrol...
  6. Viewing Your Tip Summary in the Teamwork Mobile App (Beta)

    Audience: Employees using the Teamwork Classic mobile app Status: Beta Overview The Teamwork mobile app now includes a redesigned Tip Summary that makes it easier to see your earned tips at a glance. You no longer need to wait for your mana...
  7. Clover | URL Troubleshooting & Reauthentication

    Clover is the only POS that automatically generates a Teamwork URL, creates a sync account with that URL, and feeds the time-punch data and sales into the created URL. In the case of a multi-location merchant, new Clover accounts will need to be i...
  8. Two-Way Messaging in SpotOn Teamwork

    Overview Two-Way Messaging is a built-in communication feature in SpotOn Teamwork that allows managers, supervisors, and staff to send direct messages to each other without leaving the app. Whether you need to coordinate a last-minute shift chang...
  9. Updating Employee Contact Information (Email & Phone Number)

    From the  Top Toolbar , select  Employees Either search for the  Employee's Name,  or click on the  Employee  from the Employee List Select the  Profile Tab  >  Here, you’ll see all contact information related to that employee. To update or...
  10. Equalized Tip Options

    Equalized tip settings allow you to distribute pooled tips equally among team members, regardless of the hours each person worked during their shift. What Are Equalized Tips? By default, tip pools divide tips based on hours worked—someone who wo...