Popular Articles

  1. Merge Duplicate Employee Records

    A FULL ADMIN has access to the following MERGE tool. 1. Open / Edit the employee name  that you will keep, ie the version that the employee has activated or used.  2. In the Merge Section, type the name of the duplicate name, ie "Dave Davids, as s...
  2. Adding Calendar Events and Shift Prep Notes [legacy]

  3. Tips Adding Point Values to Roles

    Gearwheel Menu > Roles / Headings Settings Click the Gearwheel for the Role as shown below Enter the Tips Point Value in the Tip Multiplier field ...
  4. Manager Approval of Payroll

    Prior to Approving Payroll, a manager should verify the following: All Time Punches are Approved. For Editing Punches, see: https://support.dolceclock.com/help/edit-time-punches For Approving Punches, see: https://support.dolceclock.com/help/...
  5. Sync Wages From POS

    Teamwork can be set to import POS wages at the time an employee is added, and imports to Teamwork.  When wages are added to the POS after the initial import, Teamwork does not retrieve the wage, because most POS systems are not date intelligent w...
  6. Global Wage Entry

    Prior to Creating Wages, be sure Wage Rules have been entered: https://support.dolceclock.com/help/entering-and-updating-minimum-and-tipped-wage-rules From the Gearwheel Menu go to   Wage Settings Using the Wage Settings Tool, select ...
  7. MINDBODY FAQ

    Q: What other setup must I complete to use the MINDBODY Connector for RUN Powered by ADP ® other than purchasing the connector and syncing the accounts? Pay rates, including Hourly Rates and Class Rates should be entered / updated / current in Mi...
  8. Company Logo & Name

    Go to General Settings from the Gear Wheel  in the top right. Under Company Information , use the Company Logo and Company Name  entry boxes. Remember at the bottom of the page ...
  9. Clocking Into SpotOn Teamwork Using Quick Pin

    Launch SpotOn Teamwork Classic App NOTE: If the device has not been setup for clock-in, see: https://support.dolceclock.com/help/setting-clock-in-devices Type In 4 or 6 digit PIN (provided by employer) From the Left Menu > Clock-In / Clock...
  10. Exclude Employee from Payroll Export

    You can exclude employee from payroll using one of the following methods. From Employee's Salary / Wage Tab, Check "Exclude from Payroll Export" NOTE: Where multiple locations or pay-groups exist, employee can be excluded from ALL pay-roups, or ...