Popular Articles

  1. Teamwork Onboarding Timeline

    Onboarding Timeline The below timeline is the preferred onboarding schedule to ensure implementation goes smoothly. It articulates the necessary meetings, checkpoints, and deliverables to make your success a certainty. Please let your implement...
  2. Clocking Into SpotOn Teamwork Using Quick Pin

    Launch SpotOn Teamwork Classic App NOTE: If the device has not been setup for clock-in, see: https://support.dolceclock.com/help/setting-clock-in-devices Type In 4 or 6 digit PIN (provided by employer) From the Left Menu > Clock-In / Clock...
  3. Manager Approval of Payroll

    Prior to Approving Payroll, a manager should verify the following: All Time Punches are Approved. For Editing Punches, see: https://support.dolceclock.com/help/edit-time-punches For Approving Punches, see: https://support.dolceclock.com/help/...
  4. Setup Force-Read Alerts for a location

    From the main toolbar, click on the Gearwheel icon and navigate to the  General  Settings page. Scroll down to the Schedules section.  Choose the preferred schedule and click the "+" icon to the left of the schedule's name to open that spe...
  5. Adding Calendar Events and Shift Prep Notes [legacy]

  6. Roles and Wages Split by Location: Configuring Employees

    Adding a New Employee to a Location First search to see if employee exists in the company. If employee already exists,  apply Working Location status to the desired schedules. Enter employee into the POS.  Two important notes:   use the exact nam...
  7. Tips Adding Point Values to Roles

    Gearwheel Menu > Roles / Headings Settings Click the Gearwheel for the Role as shown below Enter the Tips Point Value in the Tip Multiplier field ...
  8. Global Wage Entry

    Prior to Creating Wages, be sure Wage Rules have been entered: https://support.dolceclock.com/help/entering-and-updating-minimum-and-tipped-wage-rules From the Gearwheel Menu go to   Wage Settings Using the Wage Settings Tool, select ...
  9. Viewing Hourly Labor Analytics

    From Mobile, press Hourly Sales & Labor From the Desktop, in the Schedule view, press $ Hrly View Hourly Sales and Labor From Reports Notes: Sales are based on closed checks Timing is based on ticket open time.  ...
  10. Company Logo & Name

    Go to General Settings from the Gear Wheel  in the top right. Under Company Information , use the Company Logo and Company Name  entry boxes. Remember at the bottom of the page ...