Popular Articles

  1. Logbook Overview

    Create custom Logbook topics which can be applied to departments and locations, for single or multiple day-parts. Create custom Tags for filtered searches, i.e. outstanding maintenance items or incidents.  Tag employees for positive or negative com...
  2. Sync Wages From POS

    Teamwork can be set to import POS wages at the time an employee is added, and imports to Teamwork.  When wages are added to the POS after the initial import, Teamwork does not retrieve the wage, because most POS systems are not date intelligent w...
  3. Employee Import from POS Force Sync

    If your company is set to import employee from POS, the sync occurs approximately every 15 minutes.  To force an immediate sync, go to Employees from the main tool bar, and click the following: Refresh the screen.  ...
  4. Logbook Setup

    Logbook Setup From the Gearwheel Menu > Logbook Settings (Requires permission levels: Admin, Location Admin, or Custom) Setup Logbook Topics (Topics will appear as Form Headings when filling out Shift Reports) Select which schedules T...
  5. Text Messages, Alerts, and Push Notifications

    Messaging and Alert Delivery Included with Regular Subscription Fees Messages from Management to Staff can be sent via Text Message Push Notifications Email System Generated Alerts (i.e. schedule is published, shift trade available, emplo...
  6. MOD Manager On Duty Designation

    Teamwork can make a Manager On Duty (MOD) designation based on Role From the Gearwheel, go to Role Settings Click the Gearwheel associated with a Role Check the Mgr on Duty checkbox.  Employee's working this role will carry MOD st...
  7. Clocking Into SpotOn Teamwork Using Quick Pin

    Launch SpotOn Teamwork Classic App NOTE: If the device has not been setup for clock-in, see: https://support.dolceclock.com/help/setting-clock-in-devices Type In 4 or 6 digit PIN (provided by employer) From the Left Menu > Clock-In / Clock...
  8.  Configure Locations

    Create multiple Locations or Departments, such as Front-of-House, Kitchen, and Southside Location Use separate locations for anywhere that you want a separate schedule, or separate analytics Go to Settings , Locations Note that you...
  9. Viewing Daily Sales and Labor Costs

    View Daily sales and labor for an individual schedule , from the Schedule view, underneath each day View Daily sales and labor for   multiple or combined  schedules and department , from the Dashboard.  Go to Dashboard > Weekly Financials. Se...
  10. Entering "Tipped" Wages

    From the Menu Bar go to  Employees Select  Edit  to access an employees settings Selct the  Salary / Wages  Tab To enter  Tipped Wage  (below minimum wage), check the  "Below Min Tippable Wage"  checkbox when entering a wage ...