Popular Articles

  1. Sync Wages From POS

    Teamwork can be set to import POS wages at the time an employee is added, and imports to Teamwork.  When wages are added to the POS after the initial import, Teamwork does not retrieve the wage, because most POS systems are not date intelligent w...
  2. Text Messages, Alerts, and Push Notifications

    Messaging and Alert Delivery Included with Regular Subscription Fees Messages from Management to Staff can be sent via Text Message Push Notifications Email System Generated Alerts (i.e. schedule is published, shift trade available, emplo...
  3. Tips by Day-Part Options

    A common example of grouping tips by Day-Part would be having both an AM and a PM pool or tip-out.  The following options are available.  For the following example, the division between AM and PM service is 4:00pm. ( this division can be set as des...
  4. Merge Duplicate Employee Records

    A FULL ADMIN has access to the following MERGE tool. 1. Open / Edit the employee name  that you will keep, ie the version that the employee has activated or used.  2. In the Merge Section, type the name of the duplicate name, ie "Dave Davids, as s...
  5. Mobile Clock-In, Adding Permission

    All standard manager permissions include the ability to enable a clock-in device.  To add mobile clock-in permission to a base-level employee, go to the employee's profile and click on the Permissions Tab.  Assign the Enable  Mobile Clock-In  per...
  6. Run Tips for Pay Period

    Initiate the Tips pool from the Schedule (ie FOH), for week that falls within the pay period. Select Pay Period Tips as shown below When prompted, select Tip Pooling From the Template dropdown menu, select both Tip Pool and Declared...
  7. Viewing Daily Sales and Labor Costs

    View Daily sales and labor for an individual schedule , from the Schedule view, underneath each day View Daily sales and labor for   multiple or combined  schedules and department , from the Dashboard.  Go to Dashboard > Weekly Financials. Se...
  8. Viewing Your Pay

    Teamwork is not a payroll processor, so we do not house paystubs.  Employees whose employers utilize SpotOn Teamwork use our system to pass paydata to their payroll company of choice. We'd recommend asking your manager or employer for specifics if ...
  9. View All Wages

    From the Gearwheel Menu go to   Wage Settings Press Show Wage Report  - showing ALL schedules Press EDIT to edit an employees wages ...
  10. Clocking Into SpotOn Teamwork Using Quick Pin

    Launch SpotOn Teamwork Classic App NOTE: If the device has not been setup for clock-in, see: https://support.dolceclock.com/help/setting-clock-in-devices Type In 4 or 6 digit PIN (provided by employer) From the Left Menu > Clock-In / Clock...