Popular Articles

  1. Sync Wages From POS

    Teamwork can be set to import POS wages at the time an employee is added, and imports to Teamwork.  When wages are added to the POS after the initial import, Teamwork does not retrieve the wage, because most POS systems are not date intelligent w...
  2. Shift Prep Report

    View and print a Shift Prep Report  with OT status and Shift Prep Notes  from your Dashboard or Reports . Report will appear after selecting Schedules / Roles / AM + PM selections Print with PDF Export icon Alternatively, run the ...
  3. Text Messages, Alerts, and Push Notifications

    Messaging and Alert Delivery Included with Regular Subscription Fees Messages from Management to Staff can be sent via Text Message Push Notifications Email System Generated Alerts (i.e. schedule is published, shift trade available, emplo...
  4. Entering "Tipped" Wages

    From the Menu Bar go to  Employees Select  Edit  to access an employees settings Selct the  Salary / Wages  Tab To enter  Tipped Wage  (below minimum wage), check the  "Below Min Tippable Wage"  checkbox when entering a wage ...
  5. Merge Duplicate Employee Records

    A FULL ADMIN has access to the following MERGE tool. 1. Open / Edit the employee name  that you will keep, ie the version that the employee has activated or used.  2. In the Merge Section, type the name of the duplicate name, ie "Dave Davids, as s...
  6. Run Tips for Pay Period

    Initiate the Tips pool from the Schedule (ie FOH), for week that falls within the pay period. Select Pay Period Tips as shown below When prompted, select Tip Pooling From the Template dropdown menu, select both Tip Pool and Declared...
  7. Mobile Clock-In, Adding Permission

    All standard manager permissions include the ability to enable a clock-in device.  To add mobile clock-in permission to a base-level employee, go to the employee's profile and click on the Permissions Tab.  Assign the Enable  Mobile Clock-In  per...
  8. Employee Import from POS Force Sync

    If your company is set to import employee from POS, the sync occurs approximately every 15 minutes.  To force an immediate sync, go to Employees from the main tool bar, and click the following: Refresh the screen.  ...
  9. Clocking Into SpotOn Teamwork Using Quick Pin

    Launch SpotOn Teamwork Classic App NOTE: If the device has not been setup for clock-in, see: https://support.dolceclock.com/help/setting-clock-in-devices Type In 4 or 6 digit PIN (provided by employer) From the Left Menu > Clock-In / Clock...
  10. Viewing Daily Sales and Labor Costs

    View Daily sales and labor for an individual schedule , from the Schedule view, underneath each day View Daily sales and labor for   multiple or combined  schedules and department , from the Dashboard.  Go to Dashboard > Weekly Financials. Se...