Popular Articles

  1. Merge Duplicate Employee Records

    A FULL ADMIN has access to the following MERGE tool. 1. Open / Edit the employee name  that you will keep, ie the version that the employee has activated or used.  2. In the Merge Section, type the name of the duplicate name, ie "Dave Davids, as s...
  2. Shift Prep Report

    View and print a Shift Prep Report  with OT status and Shift Prep Notes  from your Dashboard or Reports . Report will appear after selecting Schedules / Roles / AM + PM selections Print with PDF Export icon Alternatively, run the ...
  3. Viewing Daily Sales and Labor Costs

    View Daily sales and labor for an individual schedule , from the Schedule view, underneath each day View Daily sales and labor for   multiple or combined  schedules and department , from the Dashboard.  Go to Dashboard > Weekly Financials. Se...
  4. Split Shift Premium California

    For California Split Shift, see:  https://www.dir.ca.gov/dlse/Split_Shift.htm California Summary  (excerpts from preceding article) Split Shift Defined Workers who earn the minimum wage per hour are entitled to additional pay known as a “spli...
  5. Run Tips for Pay Period

    Initiate the Tips pool from the Schedule (ie FOH), for week that falls within the pay period. Select Pay Period Tips as shown below When prompted, select Tip Pooling From the Template dropdown menu, select both Tip Pool and Declared...
  6. Sync Wages From POS

    Teamwork can be set to import POS wages at the time an employee is added, and imports to Teamwork.  When wages are added to the POS after the initial import, Teamwork does not retrieve the wage, because most POS systems are not date intelligent w...
  7. Assigning a Primary Location to a Newly Imported Employee

    When importing an employee from the POS, in the event that there is not sufficient information to place the employee into a specific location or department, Teamwork places the employee in a roster called "Newly Imported Employees". The employee m...
  8. Roster Clean-Up

    Click Employees from the Toolbar. Make employees visible by opening the Schedules dropdown list shown below, and selecting relevant schedules. Remove Inactive employees, by unchecking the Active checkbox. If an employee is in the inco...
  9. Clocking Into SpotOn Teamwork Using Quick Pin

    Launch SpotOn Teamwork Classic App NOTE: If the device has not been setup for clock-in, see: https://support.dolceclock.com/help/setting-clock-in-devices Type In 4 or 6 digit PIN (provided by employer) From the Left Menu > Clock-In / Clock...
  10. Customizing Your Dashboard

    From the top toolbar, go to Dashboard Dashboard components may be customized Drag any section to order the page Populate any segment by selecting schedules and dates Hide any section that is not necessary (can later be retrieved from the bottom...