Popular Articles

  1. Merge Duplicate Employee Records

    A FULL ADMIN has access to the following MERGE tool. 1. Open / Edit the employee name  that you will keep, ie the version that the employee has activated or used.  2. In the Merge Section, type the name of the duplicate name, ie "Dave Davids, as s...
  2. Text Messages, Alerts, and Push Notifications

    Messaging and Alert Delivery Included with Regular Subscription Fees Messages from Management to Staff can be sent via Text Message Push Notifications Email System Generated Alerts (i.e. schedule is published, shift trade available, emplo...
  3. View All Wages

    From the Gearwheel Menu go to   Wage Settings Press Show Wage Report  - showing ALL schedules Press EDIT to edit an employees wages ...
  4. Sync Wages From POS

    Teamwork can be set to import POS wages at the time an employee is added, and imports to Teamwork.  When wages are added to the POS after the initial import, Teamwork does not retrieve the wage, because most POS systems are not date intelligent w...
  5. Viewing Daily Sales and Labor Costs

    View Daily sales and labor for an individual schedule , from the Schedule view, underneath each day View Daily sales and labor for   multiple or combined  schedules and department , from the Dashboard.  Go to Dashboard > Weekly Financials. Se...
  6. Split Shift Premium California

    For California Split Shift, see:  https://www.dir.ca.gov/dlse/Split_Shift.htm California Summary  (excerpts from preceding article) Split Shift Defined Workers who earn the minimum wage per hour are entitled to additional pay known as a “spli...
  7. Run Tips for Pay Period

    Initiate the Tips pool from the Schedule (ie FOH), for week that falls within the pay period. Select Pay Period Tips as shown below When prompted, select Tip Pooling From the Template dropdown menu, select both Tip Pool and Declared...
  8. Tips by Day-Part Options

    A common example of grouping tips by Day-Part would be having both an AM and a PM pool or tip-out.  The following options are available.  For the following example, the division between AM and PM service is 4:00pm. ( this division can be set as des...
  9. Clocking Into SpotOn Teamwork Using Quick Pin

    Launch SpotOn Teamwork Classic App NOTE: If the device has not been setup for clock-in, see: https://support.dolceclock.com/help/setting-clock-in-devices Type In 4 or 6 digit PIN (provided by employer) From the Left Menu > Clock-In / Clock...
  10. Roster Clean-Up

    Click Employees from the Toolbar. Make employees visible by opening the Schedules dropdown list shown below, and selecting relevant schedules. Remove Inactive employees, by unchecking the Active checkbox. If an employee is in the inco...