Updated Articles

  1. MINDBODY Purchase Guide

    Teamwork's (Formerly Dolce Software) MINDBODY  Connector for  RUN Powered by ADP ®  Purchase Guide A Teamwork representative will meet with you via conference, and walk you through the following steps for purchasing and using the MINDBODY...
  2. Troubleshooting Tips Imbalance with POS

    If Bundle Totals do not match the POS Totals, review the following troubleshooting tips: Check for Unsaved Bundles An Unsaved Bundle is indicated by RED TRIANGLES (see below).  1. Resolve: Either Save bundles individually, or   SAVE ALL as ...
  3. Delete and Re-Add Clock-In Device

    When clock-in station is missing certain schedules at a location (i.e. "Our Bussers can't clock-in"), timekeeping should be deleted and re-added using the following steps: NOTE: This action must be taken by a full admin, or a a manager who has man...
  4. MINDBODY Uploading Payroll

    Uploading Payroll through the MINDBODY Connector for RUN Powered by ADP® Login instructions will be emailed to you after you’ve completed your initial setup. Login as described in the instructional email, and reset your password as indicated.  P...
  5. Partial Shift Reporting Pay California

    The following summarizes requirements for California operators to assure thresholds for pay in the event a scheduled shift is cut short or called off. See: https://www.dir.ca.gov/dlse/faq_reportingtimepay.htm To tun on Partial Shift / Reportin...
  6. California Clock Out Discretionary Validations

    Teamwork can be set to require employee validations of their time punch, and provide employees an opportunity to waive or not waive discretionary meal or rest breaks.  In the following example, the shift length is between 5 and 6 hours long, so the...
  7. COVID-19 Vaccination and Booster Tracking

    In Teamwork, you can track an employee's COVID-19 vaccination status. Navigate to their profile from the employee list.  From their main profile, scroll down until you see "Extended Contact Information for Payroll," and the applicable COVID stat...
  8. Share Files Feature

    Teamwork's Share Files feature is a great way to share training documents, menus, and other internal documents with your employees based on role. 1. Start by navigating to the file share feature by going to the top toolbar > Share Files 2. Sele...
  9. Correcting Punch Exists in Newly Imported

    This error occurs when Teamwork does not have enough information to place a time punch into a schedule. This can situation results when either of the following occur:  A time punch from the POS did not contain a role An employee is not assigne...
  10. Split Shift Premium California

    For California Split Shift, see:  https://www.dir.ca.gov/dlse/Split_Shift.htm California Summary  (excerpts from preceding article) Split Shift Defined Workers who earn the minimum wage per hour are entitled to additional pay known as a “spli...