Updated Articles

  1. Mobile Setup

    TOUR Follow the links below to download the SpotOn Teamwork mobile app: DOWNLOAD IOS App from the Apple App Store .    Download Teamwork Software Android App from Google Play     Or search for "SpotOn Teamwork" ...
  2. Employee time punch from POS not populating

    In the event that time sync with a POS has been established, but there is an employee whose punches are not populating, it could the caused by a duplicate record.  In the following example, Michael Lawson has time punches not showing in Teamwork at...
  3. Troubleshooting Time Punches Not Linked with Shifts

    Time Punches "link" or "couple" with their corresponding shifts when a time-punch has the same ROLE as the shift, and the same DAY-PART (ie morning vs evening) On certain occasions, a time punch will not "link" with a shift. Several examples are...
  4. Confirming Employee Import from POS or Payroll

    Confirming Employees Teamwork will prompt you to "Confirm" an employee - which is to verify that the employee does not already exist in the company / Teamwork, and provides an opportunity to specify which location(s) / schedule(s) and roles the emp...
  5. Text Messages, Alerts, and Push Notifications

    Messaging and Alert Delivery Included with Regular Subscription Fees Messages from Management to Staff can be sent via Text Message Push Notifications Email System Generated Alerts (i.e. schedule is published, shift trade available, emplo...
  6. Resync Punches with POS

    When you source time data from the POS, same day edits to time punches will automatically flow into Teamwork. We keep a live sync for 24 hours by default. If you make time punch edits in the POS outside of the live sync window with Teamwork, you can...
  7. Spoton Integrated Clock-In

    Clocking-In to SpotOn with Labor Integration Clock-In After PIN-In / or  pressing the POS Clock-In / Out / Break buttons, a 2nd screen will pop up with additional choices, ie schedule enforcement, compliance questions etc. (this can take 3 seco...
  8. Labor Compliance and Time Punch Validation Overview

    Break Compliance Teamwork tracks and helps to control Meal Break and Rest Break compliance.  Informing Break Start Time: Using California as an example, Teamwork advises the employee upon clock-in when the required 30-minute break must begin by ...
  9. MINDBODY Resources

    Resources Purchase Guide for the MINDBODY Connector Uploading Payroll from MINDBODY to ADP RUN Teamwork (Dolce) MINDBODY FAQ ...
  10. Resync Employees with POS

    Thanks to Teamwork's comprehensive integrations, in most circumstances, your employees are added to our system automatically. You have the opportunity to sync employees into Teamwork from  one of our payroll integrations, or from your Point of Sale....